Sheila Mejias
Cidra
Summary
Driven Cashier Assistant Manager at Family Dollar, I enhanced customer satisfaction and boosted sales through strategic promotional strategies and meticulous inventory management. Expert in cash handling and fostering teamwork, I significantly contributed to creating a welcoming store atmosphere, leading to increased repeat business. My approach combines operational efficiency with exceptional customer service, ensuring a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Cashier Assistant Manager
Family Dollar
06.2008 - 09.2009
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with store manager to develop promotional strategies that boosted sales revenue.
- Contributed to a positive work environment through strong teamwork and proactive communication with colleagues.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
4to Año -
Ana Jacobs Candelas
Cidra PR05.2004
Skills
- Sales Promotion
- Workplace Safety
- Cash handling expertise
- Merchandise Display
- Attention to Detail
- Customer Service
- Cash handling and management
- Cash Register Operation
- Safety Procedures
- Store Opening and Closing
- Bank Deposit Preparation
- Punctual and Reliable
- Operational Efficiency
- Teamwork and Collaboration
Languages
English
Bilingual or Proficient (C2)
Timeline
Cashier Assistant Manager
Family Dollar
06.2008 - 09.2009
4to Año -
Ana Jacobs Candelas
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