Knowledgeable Accounting Clerk enthusiastic about supporting business financial needs. Well-developed expertise in administration and compliance. Proactive problem-solver and meticulous coordinator with great attention to detail.
Overview
14
14
years of professional experience
Work History
Billing/Field Service Coordinator
Import Supply
St Thomas, Virgin Islands
05.2021 - Current
Set up effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
Organize service for field technicians on a daily basis.
Organized ongoing maintenance schedules to boost system performance.
Facilitated communication between office personnel, subcontractors and customers.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Maintained accurate records and full compliance with government regulations and agency guidelines.
Accounting Officer
Mazda Of St Thomas
St Thomas, USVI
04.2018 - 05.2021
Ensure that payment of invoice is completed within a timely manner and in a accordance with payment terms
Input high volume of monthly invoices with consistent accuracy.
Identifying invoices that are overdue and have not been received
Reconciled company accounts for credit cards, employee expenses and commissions.
Setting up vendor account and reconciling statements
Posts customers payment by recording cash, checks and credit card transactions
Prepare bills, invoice and bank deposits
Reconcile the accounts receivable ledger to ensure the all payments are accounted for and properly posted
Verify and process invoices and warranty claims for Service department
Posting vehicles purchases and sales trade for Sales department
Completed biweekly payroll for company personnel.
Keep track of hourly, wages, salary employees, vacations and new hires.
Income Auditor
Caneel Bay Resort
St John, Virgin Islands
04.2010 - 08.2017
Performed observations and evaluated supporting documents to supplement audit findings.
Prepare over & short report on a monthly basis and forward to Assistant Controller for approval
Audit credit card transactions for accuracy
Verify and audit daily General Cashier deposit and envelope
Reviews all house and entertainment check for propriety and ensure that they are sign and authorized
Ensure that city ledger accounts are close at month end
Followed established auditing processes to meet internal and regulatory requirements.
Consulted clients on internal control systems development and audit program improvements.
Accounting Clerk
Caneel Bay Resort
St John, Virgin Islands
01.2008 - 04.2010
Preparing and distribution of daily & statistic reports
Preparing concessionaire billing for payment
Input trail balance and ensure debit and credit total balance to income journal
Maintained accounting records utilizing in-house and client systems.
Prepared working papers, reports and supporting documentation for audit findings.
Tracked funds, prepared deposits and reconciled accounts.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Reviewed figures, postings and documents for correct entry, completeness and accuracy.
Front desk Agent
Caneel Bay Resort
St John, Virgin Islands
10.2007 - 01.2008
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Used internal software to process reservations, check-ins and check-outs.
Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
Answered customer telephone calls promptly and appropriately handled needs.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Education
High School Diploma -
Continental Academy
Florida
05.2007
Skills
Record Reconciliation
Attention to Detail
Time Management
Account Auditing
Critical Thinking
Timeline
Billing/Field Service Coordinator
Import Supply
05.2021 - Current
Accounting Officer
Mazda Of St Thomas
04.2018 - 05.2021
Income Auditor
Caneel Bay Resort
04.2010 - 08.2017
Accounting Clerk
Caneel Bay Resort
01.2008 - 04.2010
Front desk Agent
Caneel Bay Resort
10.2007 - 01.2008
High School Diploma -
Continental Academy
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