SIHRA A. ROJAS PEÑA
Carolina,Puerto Rico
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
4047
4047
years of post-secondary education
Work History
GSA and BSA for Spirit Airlines
GMD Airline Services
01.2022 - Current
- Passenger Assistance
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
BA - Architecture, Interior Design
Polytechnic University of Puerto Rico
PR, Puerto RicoGeneral course - Accounting Clerk Course
Esc. Dr. Gilberto Concepción De Gracia
Skills
- Customer Service
- Problem-Solving
- Attention to Detail
- Teamwork
- Communication
- Multitasking
- Time Management
- Technical Proficiency
- Cultural Awareness
- Safety Awareness
- Time management
- Task prioritization
References
Available if needed
Languages
Spanish
First Language
English
Proficient
C2
Timeline
GSA and BSA for Spirit Airlines
GMD Airline Services
01.2022 - Current
BA - Architecture, Interior Design
Polytechnic University of Puerto Rico
General course - Accounting Clerk Course
Esc. Dr. Gilberto Concepción De Gracia