Sixto Morales
Summary
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in Desired Position role.
Overview
10
10
years of professional experience
Work History
Gerente de cocina
Morales City Pizza & Bistro
01.2022 - 10.2024
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Encargado de limpieza
Hacienda Leon
04.2022 - 01.2024
- Arrangements for all the electricity in the home.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
Overnight Stocker, Security
Walmart
04.2019 - 02.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Personal de seguridad, armado
Porto B Yo Grill & Bar
01.2015 - 01.2019
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Education
Certificación Mecánica General -
Ramey Job Corp
Aguadilla, PRBarbería -
WTA
Mayaguez, PR01.2023
Skills
- Customer service
- Problem-solving
- Time management
- Team motivation
- Retail operations
- Multitasking and organization
- Adaptability and flexibility
- Security controls
Timeline
Encargado de limpieza
Hacienda Leon
04.2022 - 01.2024
Gerente de cocina
Morales City Pizza & Bistro
01.2022 - 10.2024
Overnight Stocker, Security
Walmart
04.2019 - 02.2022
Personal de seguridad, armado
Porto B Yo Grill & Bar
01.2015 - 01.2019
Certificación Mecánica General -
Ramey Job Corp
Barbería -
WTA