Assistant Store Manager
Akris
Atlanta, GA
2013 - 2026
- Supported daily operations of high-end, guest- focused environment, ensuring seamless service flow and consistency in luxury standards.
- Built and maintained long-term relationships with high-profile and international client through personalized, discreet service.
- Anticipated client needs and delivered tailored experiences that fostered trust, loyalty, and repeat business.
- Trained and developed team members in delivering elevated, detail-oriented service aligned with luxury hospitality expectations.
- Collaborated with the Store Director in hiring, scheduling, reporting, and team coordination to ensure operational efficiency and optimal client experience.
- Resolved client concerns with professionalism and care, ensuring satisfaction and service recovery at the highest level.
- Led curated in-store experiences and private client appointments, translating into memorable, high touch interactions.
- Directed visual presentation and product merchandising, creating elevated, cohesive environments that enhanced the guest experience and supported product sell-through
- Supported brand participation in fashion events and runway presentations, including Paris Fashion Week, contributing to client engagement and elevated brand experiences.