Sofía Cristina Vázquez Benítez
San Juan
Summary
Hardworking professional with background assisting administrative and sales positions. Skilled at engaging with customers, understanding needs, and persuasively promoting products. Eager to turn customer-facing experience and marketing education into organizational opportunity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Decorator
Akua by Events Design Group
Santurce
11.2024 - 05.2025
- Inspected event venues to determine best decor layout.
- Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
- Advised client on space planning, layout and use of furnishings or equipment.
- Adapted quickly to changing conditions in order to meet tight deadlines.
- Conducted quality control checks before each event began to ensure everything was set up properly.
Manager & Head Waitress
LABO Puerto Rico
01.2021 - 01.2023
- Implemented process improvements, resultingin an increase in operational efficiency.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed engaging content for event websites and social media channels, increasing online visibility and participation.
Store Manager & Marketing
Colman & Lucia Baby Clothing Boutique
01.2020 - 01.2023
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented campaigns and promotions to help with developing goods and services.
- Assessed operational efficiency of the store's departments.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Manager
Margarita Alvarez
01.2018 - 01.2019
- Generated ideas for new content formats based on user feedback and market trends.
- Analyzed daily traffic data and reports to measure effectiveness of marketing strategies.
- Coordinated with vendors on event logistics such as catering, décor, audio and visual equipment, transportation needs.
- Built clientele base by providing exceptional customer service and styling advice.
Coordinator Assistant
Angelica Perez Events
01.2019
- Prepared or edited organizational publications for internal and external audiences.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
Education
Bachelor's degree - Entrepreneurship, Marketing
University of Sagrado Corazon
Santurce01.2021
Skills
- Bilingual English and Spanish
- Supervision
- PC Applications
- Microsoft Office, Excel, Word, PowerPoint
- Canva
- Adaptability
- Diligence
- Organizational skills
- Multitasking
- Leadership
- Staff management
- Teamwork
- Problem-solving
- Decision-making
- Presentation skills
- Strong communication
Languages
Proficient speaking, reading, and writing in both, Spanish and English.
Otherqualifications
- Skilled with PC applications including MS Office (Excel, Word, Access, Project, and PowerPoint).
- Able to work under pressure with minimal supervision. Ability to adapt to changes.
- Excellent work ethic, diligence, and respect. Ability to organize and handle multiple responsibilities effectively.
- Self-motivated, strong work ethic, good relationship management, leadership, and staff management, receptive to feedback, team worker, strong conflict resolution and mediation skills, problem solver, and decision maker.
- Outstanding presentation skills (as a speaker)
Languages
Spanish
First Language
English
Advanced (C1)
C1
Certification
- Fotografía Digital Básica, Fotografía Digital Intermedia y Fotografía Digital Avanzada con la talentosa Laurie Liz Photoghraphy.
- Duplica tus ventas con Facebook e Instagram, con Edgardo Hernández Clemente
Affiliations
Promoter & Host
- TWS Feria de Viaje
- Culinary U Decant de World
- DonQ Rum Senses
- Descorche Bar & Grill
Timeline
Event Decorator
Akua by Events Design Group
11.2024 - 05.2025
Manager & Head Waitress
LABO Puerto Rico
01.2021 - 01.2023
Store Manager & Marketing
Colman & Lucia Baby Clothing Boutique
01.2020 - 01.2023
Coordinator Assistant
Angelica Perez Events
01.2019
Assistant Manager
Margarita Alvarez
01.2018 - 01.2019
Bachelor's degree - Entrepreneurship, Marketing
University of Sagrado Corazon
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