Sofía Rivera Vélez
Luquillo
Summary
Responsible student determined to obtain a customer service position in which my proven leadership skills and experience will help the company increase and exceeds its productivity and goals.
Overview
9
9
years of professional experience
Work History
Babysitter
Independent Contractor - Self Employed
07.2016 - Current
- Maintaining a positive attitude while being patient and understanding with the children.
- Used organization and time management skills to multitask and keep children on set schedules.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
- Adapted teaching methods based on individual needs of each child.
Golf Shop Attendant
Bahia Beach Resort at The St. Regis
06.2023 - 08.2024
- Responded promptly to customer inquiries via phone or email.
- Scheduled tee times for customers over the phone, email or in person.
- Organized tournaments for groups of players at the course's discretion.
- Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
Salesperson
Skechers
03.2021 - 05.2023
- Advised customers on the latest product features and benefits.
- Collaborated with team members to develop effective sales plans.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Operated register, handled cash and processed credit card transactions.
Education
High School Diploma -
Escuela Superior Isidro A. Sanchez
05-2020
BBA - Hotel Management
Universidad De Puerto Rico Recinto De Carolina
05-2027
Skills
- Inventory Management
- Personnel Training
- Computer Proficiency and Microsoft Office
- Time management
- Multitasking
- Excellent Written and Verbal Communication
- POS systems knowledge
- Teamwork and Collaboration
Languages
Spanish
First Language
English
Professional
References
References available upon request.
Education and Training
true,other,other
Timeline
Golf Shop Attendant
Bahia Beach Resort at The St. Regis
06.2023 - 08.2024
Salesperson
Skechers
03.2021 - 05.2023
Babysitter
Independent Contractor - Self Employed
07.2016 - Current
High School Diploma -
Escuela Superior Isidro A. Sanchez
BBA - Hotel Management
Universidad De Puerto Rico Recinto De Carolina
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