MICHAEL RODRIGUEZ
Summary
Experienced waiter with four years in high-paced environments. Skilled in customer service, order processing, and upselling. Proven record of improving satisfaction rates by 15%.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waiter
Sunset Grill
07.2024 - 07.2025
- Processed orders for 50+ patrons per shift
- Collaborated with kitchen staff for prompt food delivery
- Enhanced customer satisfaction rate by 15%
Server
Harborview Bistro
07.2023 - 06.2024
- Managed tables and ensured timely service for guests
- Increased beverage sales by 20% through upselling
- Maintained high standards of food safety
Dining Attendant
The Golden Plate
07.2021 - 06.2023
- Assisted with table setting and clearing
- Achieved 95% customer satisfaction rate
- Supported team to ensure smooth operations
Education
Certificate - Hospitality Management
Culinary Arts Institute
Los Angeles, California06.2022
High School Diploma - General Education
Los Angeles High School
Los Angeles, California06.2021
Skills
- Customer Service
- Food Safety Compliance
- Order Processing
- Upselling Techniques
- Cash Handling
- Attention to Detail
- Team Collaboration
- Multitasking
Certification
- Food Handler Certification - California Department of Public Health
- Responsible Beverage Service - California Alcoholic Beverage Control
LANGUAGES
Spanish
Elementary
French
Professional Working
Japanese
Elementary
Timeline
Waiter
Sunset Grill
07.2024 - 07.2025
Server
Harborview Bistro
07.2023 - 06.2024
Dining Attendant
The Golden Plate
07.2021 - 06.2023
Certificate - Hospitality Management
Culinary Arts Institute
High School Diploma - General Education
Los Angeles High School