Sophear Iv

Operations management. Operated machine. Pack and inspected binders

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Confirmed important personal and payment information for compliance with security and payment card industry standards.
• Collected room deposits, fees, and payments.

• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Displayed absolute discretion at handling confidential information.
• Kept detailed track of household and maintenance inventory and schedules.
• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Documented and distributed meeting notes to identify, analyze, and improve workflows.
• Served as point of contact between clients and managerial staff.
• Used discretion when handling confidential information.
• Preserved patient safety by following safety protocols.
• Assisted clients with physical therapy exercises.
• Provided emotional support and companionship to clients.
• Developed and implemented individual care plans tailored to needs of each client.
• Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
• Developed and implemented activities to improve clients' quality of life.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Provided assistance with medication management.
• Coordinated appointments with medical professionals.
• Encouraged clients to take part in activities tailored to individual needs.
• Helped clients to maintain independence and quality of life.
• Participated in team meetings and staff training sessions.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Facilitated transportation to and from appointments.
• Monitored and reported any changes in clients' physical and mental health.

Made client appointment

Medical billing

Assisted with patient needs

Cleaned office