Stephanie González Ortiz
Maunabo,PR
Summary
With more than 7 years of experience in the health sector, I am a passionate professional committed to excellence in customer service and quality. My mission is to contribute to the well-begin of people's health, throughs the delivery of innovative and efficient solutions. I am motivated by continuous learning, teamwork and professional development. I seek to contribute my experience, knowledge and enthusiasm to an organization that shares my vision and values.
Overview
17
17
years of professional experience
Work History
AML 14 Comp Prep
Kelly Services Amgen
Juncos, Puerto Rico
09.2023 - Current
- Hands-on operations, set-up, clean, sterilize, sanitize, and prepare equipment for Component Prep.
- Maintained accurate records of production output and quality inspections.
- Performed daily maintenance on machines, including cleaning and lubrication.
- Identified and reported any machine malfunctions or irregularities to supervisors.
- Ensured all safety protocols were followed at all times during operation of machinery.
- Perform integrity Test to filters used in Manufacturing activities.
- Autoclave, Parts Washer and Ultrasonic Sinks operation.
- Perform routine sanitization to equipment and manufacturing rooms.
- Identify and recommend improvements related to routine functions and implement after approval.
- Inspected finished products for defects or deviations from specifications before packaging them for shipment.
- Adjusted machine settings as needed to maintain product quality standards.
- Conducted visual inspections of components prior to loading onto machinery.
- Perform periodic inspections on products to ensure conformity with customer requirements.
- Maintain records of production, quality control, and machine maintenance activities.
- Troubleshoot problems in the manufacturing process by identifying root causes and proposing solutions.
Senior Micro-Assembler
Stryker
Arroyo, PR
01.2020 - 01.2023
- Performing the union, manual assembly, and visual inspection of medical products
- Electronic assembly and medical device assembly preferred
- Produce and inspect products to an acceptable quality level
- Reading and understanding of established procedures and specifications
- Maintain orderly and safe working conditions, as well as perform all assembly procedures
- Responsible for the accuracy of the traceability forms used during the assembly of the products
- Operate specific assigned equipment at acceptable efficiency levels
- Regularly perform minor configurations and equipment adjustments
- Able to establish good working relationships with all operational levels
- Training and coaching assigned co-workers.
Line Leader
Stryker
Arroyo, PR
01.2017 - 01.2020
- Continuously comply with the standards required by FDA, ISO, QSR and EHS policies
- Complete and verify the required documentation prior to the start of manufacturing
- Verify that work orders and procedures are where the product is being manufactured and in current revision
- Verify that daily production is in accordance with the established and complying with the 6 pillars, in addition to defining a plan for the next shift
- Provide training and certify new employees at workstations
- Create strategic rotations promoting employee development to ensure compliance with manufacturing requirements and promote an ergonomic work environment
- Promote teamwork and follow up on the instructions given by the supervisor
- Promote a positive work environment among employees to increase the commitment of associates
- Contribute ideas for the development of environmental and safety improvement projects, which involve reducing, minimizing, or eliminating environmental aspects and impacts in the work area
- Supply work materials to the team and create new work plans in the absence of materials
- Comply with and ensure that co-workers follow policies and procedures to avoid environmental and safety impacts
- Stop and communicate any process that may cause a non-conformity to the condition of the product
- Serve as a link between associates and management so that they can respond appropriately to changes in situations.
- Assisted in the development of strategic plans for the organization.
- Provided guidance to subordinates on how to improve their performance and develop new skills.
- Initiated projects that promoted innovation within the organization.
- Established protocols for resolving conflicts between team members or other departments.
- Fostered a culture of continuous learning by encouraging employees to pursue further education opportunities.
- Monitored project timelines to ensure they were being met according to set deadlines.
Assembler
Kelly Services Stryker
Arroyo, PR
01.2011 - 01.2016
- Perform manufacturing tasks maintaining high quality standards, using standard processes, tools, and equipment
- Follow assembly procedures
- Comply with good documentation practices
- Respond appropriately to changes in situations
- Be willing to receive training
- Actively participate in environmental and safety programs to achieve the objectives and goals defined for the area
- Take critical inspection actions in accordance with the requirements of operational procedures
- Inspect products according to operational procedures
- Notify any deviation from established environmental practices to the Supervisor or Representative of the Safety and Environmental Team
- Quality Control Manufacturing Backup
- Verification of the quality of incoming and outgoing materials and products of the manufacturing lines, as well as the production procedures
- Run tests, maintain a defect log, analyze medical devices, and supervise procedures
- Inspect from assembly lines to the quality control area
- Work full time, evenings, weekends, and overtime to meet production deadlines
- Monitoring operations to ensure they comply with approved systems, communicating any required changes to the production supervisor
- Checking reports for the quality manager highlighting problems, the number of defective products being produced in detail and explaining where improvements can be made.
Sales Associate
GNC Live Well
Humacao, Puerto Rico
02.2007 - 04.2011
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Maintained cleanliness of store environment including floors, windows, displays.
- Analyzed customer feedback data to recommend improvements in service quality.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions and offered product advice.
Education
BBA - Business Administration and Management
Interamerican University
Guayama01.2022
Associate of Arts - Cosmetology
Serbia's Technical College
Guayama01.2015
Associate of Arts - Dental Assisting with expanded functions
Major Technologic College
Arroyo01.2010
High School Diploma -
Alfonso Casta Martínez High School
Maunabo01.2005
Skills
- Promotes respect, communication, and direction
- Responsible, dynamic, persevering, and consistent
- Ability to conduct training effectively
- Good interpersonal relations in all direction
- Proactivity in times of opportunity
- Production Line Work
- Teamwork and Coordination
- Health and Safety Regulations
- Workstation Equipment Monitoring
- Packaging and Labeling
- Organization
- Supervision and Leadership
- Dependable and Responsible
- Customer Service
- Analytical Thinking
- Excellent Communication
- Microsoft Word
- Compliance Wire
- Control Quality
- Microsoft Office
- Microsoft Excel
- EBR System
- GMP
- Outlook
Timeline
AML 14 Comp Prep
Kelly Services Amgen
09.2023 - Current
Senior Micro-Assembler
Stryker
01.2020 - 01.2023
Line Leader
Stryker
01.2017 - 01.2020
Assembler
Kelly Services Stryker
01.2011 - 01.2016
Sales Associate
GNC Live Well
02.2007 - 04.2011
BBA - Business Administration and Management
Interamerican University
Associate of Arts - Cosmetology
Serbia's Technical College
Associate of Arts - Dental Assisting with expanded functions
Major Technologic College
High School Diploma -
Alfonso Casta Martínez High School
Projects And Achievements
- Rotation management project in the Miscellaneous area (Stryker)
- Train the Trainer Certification (Stryker)
- Nomination to Employee Symbol 2017 (Stryker)
References
References available upon request.
Projects And Achievements
- Rotation management project in the Miscellaneous area (Stryker)
- Train the Trainer Certification (Stryker)
- Nomination to Employee Symbol 2017 (Stryker)
References
References available upon request.
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