Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
STEPHANIE M RODRIGUEZ

STEPHANIE M RODRIGUEZ

Bayamón,Puerto Rico

Summary

To find an opportunity where loyalty and responsibilities are most valued qualities which I can share my knowledge with others to achieve company goals and obtain personal and professional growth.

Overview

14
14
years of professional experience
4022
4022
years of post-secondary education

Work History

SALES AGENT

POWER SOLAR PUERTO RICO
San Juan
03.2025 - Current
  • Engaged potential customers through effective product demonstrations and presentations.
  • Educated clients on solar energy benefits and system functionalities.
  • Conducted needs assessments to tailor solar solutions for residential properties.

SUPERVISOR / BARTENDER

MAC ASOCIADOS CORP
San Juan, PR
01.2023 - Current
  • Maintained inventory levels, ordering supplies as needed for efficient service.
  • Managed bar operations ensuring smooth service during peak hours.
  • Ensure opening and close task including paperwork at the end of the shift.
  • Fostered a welcoming environment, enhancing customer satisfaction and loyalty.
  • Resolved customer complaints promptly to maintain a positive bar experience.

SUPERVISOR

EDGEWATER CAFE
Keystone
01.2018 - 11.2023
  • Supervised daily operations to ensure smooth service flow.
  • Trained staff on customer service and operational standards.
  • Managed inventory levels to maintain product availability.
  • Implemented sanitation protocols to meet health and safety regulations.

CUSTOMER SERVICE COORDINATOR

3M DE PUERTO RICO
, PR
04.2015 - 03.2018
  • Prepare credits and claim documents for all customers.
  • Order processing for all customers (manually entry or EDI).
  • Coordinate medical equipment repairs and collect charges.
  • Member of Walmart Logistic team from 3M to evaluate KPI's.
  • Customer care assistance for all 3M portfolio and credit approvals.

MORTGAGE LOAN DISPATCH OFFICER

POPULAR MORTGAGE, BANCO POPULAR PUERTO RICO
San juan , PR
08.2013 - 03.2015
  • Prepare and submit mortgage loan applications.
  • Managed communication between loan officers and clients effectively.
  • Utilized internal software to schedule and prioritize document deliveries.
  • Analyze client expedients in order to provide a solution.
  • Analyze borrower information for conventional, FHA, RURAL, and VA loans.
  • Calculate and prepared financial documentation according to loans program guidelines.
  • Strong and fluid talk with different external companies.

SALES REPRESENTATIVE

VIP PASS HOTELS
San juan
02.2012 - 10.2014
  • Built strong relationships with clients to improve customer satisfaction.
  • Demonstrated product features to enhance client understanding and engagement.
  • Conducted market research to identify new sales opportunities and trends.

• Attending cold calling and telephone sales.

  • Provided training and guidance to junior sales staff on best practices and techniques.

Education

Digital Marketing & E-commerce Professional Certificate - Digital Marketing

Coursera
01.2026 - 03.2026

Marketing -

Universidad del Sagrado Corazon

School Diploma -

Colegio Nuestra Senora de Belen High

Skills

  • Management
  • Training
  • Motivational Skills
  • Responsibility
  • Ability to work under pressure
  • Digital marketing

Languages

Spanish
Beginner
A1
English
Beginner
A1

Timeline

Digital Marketing & E-commerce Professional Certificate - Digital Marketing

Coursera
01.2026 - 03.2026

SALES AGENT

POWER SOLAR PUERTO RICO
03.2025 - Current

SUPERVISOR / BARTENDER

MAC ASOCIADOS CORP
01.2023 - Current

SUPERVISOR

EDGEWATER CAFE
01.2018 - 11.2023

CUSTOMER SERVICE COORDINATOR

3M DE PUERTO RICO
04.2015 - 03.2018

MORTGAGE LOAN DISPATCH OFFICER

POPULAR MORTGAGE, BANCO POPULAR PUERTO RICO
08.2013 - 03.2015

SALES REPRESENTATIVE

VIP PASS HOTELS
02.2012 - 10.2014

Marketing -

Universidad del Sagrado Corazon

School Diploma -

Colegio Nuestra Senora de Belen High
STEPHANIE M RODRIGUEZ