Stephanie Pino
Ceiba,United States
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
10
10
years of professional experience
Work History
Supervisor
Gestoria Pino
Vega Alta
06.2021 - 02.2025
- Answered incoming calls in a professional manner.
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
- Processed applications for new titles, transfers and duplicate titles.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Assisted in the development and implementation of office policies.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card or automatic debit.
Billing and Title Clerk
Lakeland Toyota
Lakeland , Fl
05.2017 - 06.2021
- Performed data entry of vehicle information into system for registration purposes.
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
- Processed applications for new titles, transfers and duplicate titles.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
- Prepared paperwork for new and used vehicle sales, such as contracts, titles, and warranties.
Nutrition Assistant & Cashier
Gorrie elementary school
Tampa, Fl
11.2014 - 05.2017
- Prepared meals by following recipes and determining group food quantities.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
High School Juan Quirindongo Morell
Vega Baja 05-2001
Some College (No Degree) - BA Elementary Education
American University
ManatiSkills
- Proofreading
- Mail handling
- Bookkeeping
- Call handling
- Bilingual
- Client interaction
- Verbal communication
- Strong problem solver
- Self-starter
- Organizing and categorizing
- Customer service
Languages
1,B1
Languages
English
Intermediate
B1
Timeline
Supervisor
Gestoria Pino
06.2021 - 02.2025
Billing and Title Clerk
Lakeland Toyota
05.2017 - 06.2021
Nutrition Assistant & Cashier
Gorrie elementary school
11.2014 - 05.2017
High School Diploma -
High School Juan Quirindongo Morell
Some College (No Degree) - BA Elementary Education
American University