Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie N Leon

Toa Baja

Overview

8
8
years of professional experience

Work History

Dispacher Rx

Cardinal Health
08.2022 - Current
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Customer Service Representative

MCS
06.2021 - 06.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Representative

Telecontacto
07.2019 - 04.2021
  • Answered constant flow of customer calls with minimal wait times.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Tracked customer service cases and updated service software with customer information.
  • Handled customer inquiries and suggestions courteously and professionally.

Security Guard

St James Security
02.2016 - 07.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.

Education

High School Diploma -

Escuela Superior Elvira M Colon
Santa Isabel PR
04.2009

Master of Criminal Justice - Criminal Justice

NUC (National University College)
Bayamon. PR
05.2008

Skills

  • Stockroom Maintenance
  • Inspect Material
  • Stocking and Replenishing
  • Warehouse Coordination and Support

Languages

English
Native language
Spanish
Proficient
C2

Timeline

Dispacher Rx

Cardinal Health
08.2022 - Current

Customer Service Representative

MCS
06.2021 - 06.2022

Customer Service Representative

Telecontacto
07.2019 - 04.2021

Security Guard

St James Security
02.2016 - 07.2019

High School Diploma -

Escuela Superior Elvira M Colon

Master of Criminal Justice - Criminal Justice

NUC (National University College)

Similar Profiles

CREATE PROFILE
Stephanie N Leon