STEPHANIE Z. RODRÍGUEZ VÉLEZ
Bayamón
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Tour Guide
Flavors Of San Juan Food & Culture Tours
San Juan, Puerto Rico
01.2024 - Current
- Provide excellent educational and fun experiences to guests as they learn about the history of Puerto Rico and Old San Juan.
- Ensure timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Communicate with restaurants and bars regarding orders, allergies, substitutions, and arrival times to guarantee a swift serving time.
- Provided excellent customer service during pre-tour interactions such as answering questions via phone calls and text messages.
- Maintained up-to-date knowledge of local events and attractions, recommending must-see sights to tour participants.
English Teacher
Department of Education & Panamerican Language
Bayamon, Caguas & Guaynabo, Puerto Rico
08.2018 - 09.2024
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Created and implemented activities to foster critical thinking skills of students.
- Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
- Participated in ongoing professional development opportunities to remain current on educational trends and research-based strategies for instruction.
Tutor and Nanny
Freelance
Guaynabo, Puerto Rico
08.2020 - 05.2023
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Played games, worked on puzzles, and read books to young children.
Camp Music Teacher
Fundación Música Para Culebra
Culebra, Puerto Rico
06.2021 - 06.2021
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Mentored students in various ensembles, boosting their confidence and performance skills.
- Fostered creativity by encouraging improvisation, composition, and arrangement within the classroom setting.
- Enhanced student performance by incorporating engaging vocal exercises and warm-ups into daily routines.
Cashier
Grillin' Restuarant
Bayamon, Puerto Rico
04.2017 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Bachelor of Arts - Educación De Inglés A Hispanoparlantes
University of Puerto Rico, Río Piedras Campus
San Juan, Puerto Rico07.2018
Skills
- Bilingual (Spanish & English)
- Teamwork and Collaboration
- Local history
- Creative solutions
- Safety Consciousness
- Attention to Detail
- Multitasking
- Computer Skills
- Organizational Skills
- Problem Resolution
- Verbal Communication
- Critical Thinking
Volunteer Experience
- Peer Mentoring Project, Universidad Nacional de la Santa, Chimbote, Perú 08/2021: Virtual mentorship for Peer Mentoring and Counseling candidates.
- Music Teacher, Campamento la Amistad, Culebra, 06/2010
- Catechist, Art Teacher, Music Teacher, Activities Animator: Verano Con Jesús, Parroquia Santa María, Bayamón, 2008 - 2028
Timeline
Tour Guide
Flavors Of San Juan Food & Culture Tours
01.2024 - Current
Camp Music Teacher
Fundación Música Para Culebra
06.2021 - 06.2021
Tutor and Nanny
Freelance
08.2020 - 05.2023
English Teacher
Department of Education & Panamerican Language
08.2018 - 09.2024
Cashier
Grillin' Restuarant
04.2017 - 10.2018
Bachelor of Arts - Educación De Inglés A Hispanoparlantes
University of Puerto Rico, Río Piedras Campus