Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Steven Delgado

Gurabo

Summary


Motivated and highly skilled professional with extensive experience in retail operations, military logistics, and legal administration. Proven track record in efficiently completing tasks in fast-paced environments, supply coordination on U.S. Navy ships, and legal documentation processes. Recognized for adaptability, strong work ethic, and attention to detail. Safety-conscious and dependable, with demonstrated ability to lead teams, mentor employees, and contribute to operational efficiency.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Logistics Specialist & Legalman

US Navy
01.2022 - Current

Logistics Specialist Petty Officer:

LOGISTICS & OPERATIONS EXPERIENCE

  • Coordinated receiving, unloading, and verification of trucks, warehouses, supply base operations, deliveries, ensuring accurate counts and proper documentation.
  • Organized stockroom layout to improve efficiency, accessibility, and safety standards.
  • Managed inventory flow, reducing delays and improving product availability.
  • Assisted with inventory control processes, including stock rotation, replenishment, and discrepancy reporting.
  • Supported loss prevention efforts through proper handling, storage, and tracking of merchandise.
  • Prioritized tasks during high-volume delivery days to maintain uninterrupted base operations.
  • Applied logistics principles such as workflow optimization, time management, and process consistency.

PARALEGAL & ADMINISTRATIVE SUPPORT

  • Assisted Navy legal operations with administrative and clerical support functions.
  • Prepared, reviewed, organized, and maintained legal documentation and official records.
  • Ensured accuracy, confidentiality, and compliance with legal and regulatory standards.
  • Supported personnel with documentation processing and procedural guidance.
  • Demonstrated high attention to detail when handling sensitive and time-critical legal materials.

Customer Service Representative

Walgreens
11.2021 - Current
  • Delivered exceptional customer service in a high-traffic retail environment, consistently meeting Walgreens service standards.

• Operated and managed Photo Department services, including photo printing, enlargements, canvases, passports, specialty products, and troubleshooting photo equipment.

• Processed and fulfilled online photo and merchandise orders, ensuring accuracy, quality control, and timely customer pickup.

• Assisted customers with photo software kiosks, mobile uploads, digital transfers, and order customization.

• Supported front-end operations, including cashier duties, POS transactions, returns, exchanges, and customer inquiries.

• Provided assistance in back-of-store operations, including organizing inventory, stockroom maintenance, and loss prevention awareness.

• Participated in truck unloading and receiving, verifying shipments, organizing merchandise, and preparing items for floor placement.

• Stocked shelves, rotated inventory, maintained planograms, and ensured sales floor organization and cleanliness.

• Collaborated with team members and leadership to maintain smooth daily store operations during peak hours.

• Demonstrated leadership qualities by assisting new employees with training and operational guidance.

• Recognized for outstanding performance with Employee of the Month award.

Passenger Service Agent, Ramp Agent, Gate Agent, Escort Agent

CRJ Aviation
07.2020 - 12.2020
  • Assist with additional documentation required for international flights.
  • Greet passengers and provide boarding instructions.
  • Inform passengers of flight gate numbers.
  • Make announcements prior to boarding, allowing enough time for required screenings.
  • Making announcements concerning flight delays and special deals (vouchers).
  • Assist passengers track down luggage.
  • (Ramp) Loading and unloading passenger's bags during the aircraft arrival to the terminal.
  • Performing the task of escorting those who are; minors, customers, and passengers or people who are not allowed into certain areas without supervision.
  • Provided exceptional customer service to passengers, ensuring positive travel experiences.
  • Coordinated check-in processes, managing passenger flow efficiently during peak travel times.
  • Trained new staff on operational procedures and company policies to maintain consistency in service delivery.

Customer Service Agent, Gate Agent, Baggage Handler

ATS (AVIATION TERMINAL SERVICES)
09.2019 - 03.2020
  • Assist with additional documentation required for international flights.
  • Greet passengers and provide boarding instructions.
  • Inform passengers of flight gate numbers.
  • Checking luggage and confirming that carry-on items meet federal guidelines.
  • Make announcements prior to boarding, allowing enough time for required screenings.
  • Making announcements concerning flight delays and special deals (vouchers).
  • Assist passengers track down luggage.
  • Loading and unloading passenger's bags in an organized and timely manner.
  • Performing the task of escorting those who are; minors, customers, and passengers or people who are not allowed into certain areas without supervision.

Cashier, Asset Protection, Customer Service Associate

WALMART INC
04.2019 - 12.2019
  • Price checks
  • Greeting & Helping
  • Secure merchandise payments
  • Returns & item inquiries / malfunctions
  • Assist the customers if they have questions

Education

Certificate of Technical Studies - Logistics Specialist

US Navy School For Logisitics Specialists
Missisippi
06-2022

Associate of Applied Science - Engineering

UAGM
Gurabo, Puerto Rico
05-2017

Skills

  • Word
  • PWP
  • Excel
  • Cash Handling
  • Bilingual
  • Quick learner
  • Customer Service
  • Time Management
  • Logistics analysis
  • Warehouse management
  • Safety practices
  • Documentation management
  • Shipment receiving
  • Account managing
  • International logistics
  • Database management
  • Tracking inventory levels and orders
  • Computer-based inventory system
  • Verbal and written communication
  • Sales support
  • Supervisor Skills

Languages

Spanish
Native language
English
Proficient
C2

Certification

  • Forklift Operator up to 6,000 lbs, Present
  • Military Supplying Division, Present

Timeline

Logistics Specialist & Legalman

US Navy
01.2022 - Current

Customer Service Representative

Walgreens
11.2021 - Current

Passenger Service Agent, Ramp Agent, Gate Agent, Escort Agent

CRJ Aviation
07.2020 - 12.2020

Customer Service Agent, Gate Agent, Baggage Handler

ATS (AVIATION TERMINAL SERVICES)
09.2019 - 03.2020

Cashier, Asset Protection, Customer Service Associate

WALMART INC
04.2019 - 12.2019

Certificate of Technical Studies - Logistics Specialist

US Navy School For Logisitics Specialists

Associate of Applied Science - Engineering

UAGM
Steven Delgado