STEVEN J. SÁNCHEZ TORRES
Arecibo
Summary
Experienced, goal-oriented individual skilled in greeting and assisting a high volume of customers. Proficient in recommending merchandise based on individual requirements, leading to improved customer satisfaction and increased sales. Demonstrated expertise in creating visually appealing displays to effectively promote products and drive sales. Exceptional at accurately completing cash register transactions and maintaining detailed records of all transactions.
Overview
9
9
years of professional experience
Work History
Sales Associate
Old Navy
11.2022 - 07.2024
- Helped customers locate products and checked store system for merchandise at other sites
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Provided positive first impressions to welcome existing, new, and potential customers
- Ensured accurate and swift transaction processing.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Participated in community activities carried out by the company
- Managed stock arrival efficiently.
Security Guard
West Security Services
01.2020 - 11.2022
- Oversaw nighttime monitoring and patrolled buildings, grounds, and work sites
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Responded quickly to incidents and assessed active situations for security concerns
Gondolier
Econo
01.2018 - 05.2018
- Ensured store presentation was orderly.
Receiving Associate
Menards
10.2015 - 12.2017
- Assisted clients in locating desired items.
- Managed various tasks using forklifts to meet operational requirements.
- Handled inventory unloading and organization.
- Assisted clients in completing and finalizing their purchases.
- Locate and organize items for digital purchases.
Education
Technical Program - Automotive Mechanics With Computerized Injection
Mech Tech College
Vega Baja, PR12.2019
No Degree - Criminal Justice
Ana G. Méndez University
Barceloneta, PR12.2015
Skills
- Stocking and replenishing
- Product and service sales
- Relationship building
- Multi-tasking strength
- Client Service
- Problem-solving skills
- Adapt to diverse groups
- Sales expertise
- Microsoft applications proficiency
- Written Communication
- Self-Motivated
- Decision-Making
- Flexible and Adaptable
- Cultural Awareness
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Sales Associate
Old Navy
11.2022 - 07.2024
Security Guard
West Security Services
01.2020 - 11.2022
Gondolier
Econo
01.2018 - 05.2018
Receiving Associate
Menards
10.2015 - 12.2017
Technical Program - Automotive Mechanics With Computerized Injection
Mech Tech College
No Degree - Criminal Justice
Ana G. Méndez University
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