Sujeiri Ramos Briones
Canovanas, PR
Summary
I adapt to navigate complex call center environments, improved customer satisfaction in Telecontacto through exceptional problem resolution and mastery of call center software. My ability to multitask and prioritize, along with strong teamwork skills, consistently delivers results that exceed expectations.
Overview
2
2
years of professional experience
Work History
Call Center
Telecontacto
03.2022 - Current
- Active listener
- Problem-solving
- Computer skills
- Multitasking
- Handle multiple calls
- Answer incoming calls
- Make outgoing calls
Education
High School Diploma -
Carlos Escobar Lopez
Loiza, Puerto Rico2016
Skills
- Call center processes
- Call Center Software
- Call Center Operations
- Call center environments
- Multitasking
- Time Management
- Team Work
- Problem-solving
Additional Information
Has an employee my main goal it to apply everything that I have learned to do my job the correct way, but I also want to learn new skills. I learn from challenges and changes and I'm willing to learn any aspect of the job. I'm a team player and I love to help.
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Call Center
Telecontacto
03.2022 - Current
High School Diploma -
Carlos Escobar Lopez
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