Suriel Soto Quintana
Aguadilla
Summary
At Betsy's Cafe, I excelled as both a Runner and Fry Cook, demonstrating exceptional problem-solving and multitasking abilities. My proactive approach improved customer satisfaction significantly by ensuring timely and accurate order delivery. Skilled in foodservice and administrative tasks, I fostered positive relationships through excellent customer service, contributing to a seamless dining experience.
Overview
2
2
years of professional experience
Work History
Runner
Betsys Cafe
08.2022 - Current
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Fry Cook
Betsys Cafe
08.2022 - Current
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Streamlined kitchen operations with effective time management and multitasking skills.
- Stayed informed of daily menu to help coordinate cooking times.
Education
High School Diploma -
Benito Cerezo
Aguadilla, Puerto Rico05-2021
Skills
- Administrative tasks
- Special projects
- Race strategy
- Product deliveries
- Cleaning and sanitizing
- Foodservice
- Meal delivery
- Table resetting
Painting, Playa
I love going to the beach swimming and i also sketch and draw
Timeline
Runner
Betsys Cafe
08.2022 - Current
Fry Cook
Betsys Cafe
08.2022 - Current
High School Diploma -
Benito Cerezo
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