Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Work Availability
Languages
Software
Timeline
Generic

Susset Cabrera Pastrana

Arecibo ,PR

Summary

Highly organized and self-motivated professional with a strong background in project management, team development, and process improvement. Demonstrated expertise in developing and implementing strategies to increase efficiency and performance. Committed to driving business growth and fostering a positive work environment. Tech-savvy innovator with hands-on experience in emerging technologies, continuously seeking opportunities for technological enhancements and implementing effective solutions. Skilled at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

24
24
years of professional experience
6
6

Certifications

Work History

Associate Director of Business Process Excellence

Boehringer Ingelheim Animal Health
06.2020 - 08.2024
  • Led teams of up to [Number] personnel, supervising daily performance as well as training and improvement plans.
  • Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Assisted senior leadership in managing all aspects of operations.
  • Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
  • Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Business Transformation Consultant

La Salle Consulting Group
10.2019 - 06.2020
  • Facilitated seamless transitions during mergers and acquisitions by managing integration efforts between merging organizations effectively.
  • Streamlined processes and reduced operational costs by identifying areas for improvement and implementing innovative solutions.
  • Established strong relationships with clients by providing exceptional service, consistently exceeding expectations, and delivering tangible results from transformation initiatives.
  • Optimized resource allocation by analyzing project budgets, timelines, and deliverables; identified potential risks early on to minimize delays or budget overages throughout project life cycle.
  • Led workshops with key stakeholders to identify organizational pain points and develop targeted solutions for improvement initiatives.
  • Assisted clients in achieving their strategic goals by conducting thorough assessments of current operations and providing actionable recommendations.

Director of Operational Excellence

Pfizer
02.2019 - 05.2020
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Enhanced stakeholder satisfaction with timely and transparent communication strategies.

Human Resources Manager: Change Agent

Pfizer
05.2008 - 05.2009
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Supported business growth by aligning HR strategies with corporate objectives, fostering adaptable and high-performing workforce.
  • Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
  • Implemented performance management systems that provided clear metrics for employee evaluation and development.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Liaised between multiple business divisions to improve communications.
  • Devised and implemented processes and procedures to streamline operations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Conducted comprehensive assessments of organizational needs, aligning resources with strategic goals for maximum impact.
  • Facilitated cross-functional teams dedicated to process improvements that resulted in streamlined workflows.
  • Advised senior leadership on best practices related to change management, ensuring alignment with industry standards and current trends.
  • Managed diverse stakeholder relationships in order to gain buy-in for critical change initiatives across multiple functional areas within the organization.
  • Championed cultural change efforts, facilitating workshops and coaching sessions to support employees in embracing new values and behaviors.

Right First Time Leader

Pfizer
05.2006 - 05.2008
  • Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
  • Developed effective improvement plans in alignment with goals and specifications.

Warehouse Manager

Pfizer
03.2005 - 05.2006
  • Reviewed established business practices and improved processes to reduce expenses.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Integrated warehouse operations with existing and new business processes.
  • Collaborated with manufacturing and supply chain management.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
  • Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Communicated regularly with cross-functional teams to improve coordination between departments.

Manufacturing Services Manager

Pharmacia
05.2002 - 06.2005
  • Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
  • Introduced process improvements that led to faster resolution times for customer issues without sacrificing quality or attention to detail.
  • Acted as a liaison between clients and internal teams during project execution phases guaranteeing clear communication lines were open throughout entire project lifecycles.
  • Initiated cross-functional team collaborations to address complex customer challenges efficiently while fostering a collaborative working culture within the organization.
  • Improved customer satisfaction by implementing efficient service management strategies and streamlining processes.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Master Production Scheduler

Pharmacia Global Supply
04.2000 - 05.2002
  • Established communications, production, and supply chain management strategies, leading to an increase in production capacity and reducing process lead time by at least 25%, steering timely and reliable product delivery.

Education

Master of Science - Engineering Management

Polytechnic University of Puerto Rico

Bachelor of Science - Industrial Engineering

University of Puerto Rico
Mayagüez, Puerto Rico

Ph.D. - Organizational Development: Leadership

Capella University
Mineapolis
03.2007

Skills

  • Project Management
  • Strategic leadership
  • Analytical Thinking
  • Coaching and Mentoring
  • Team Collaboration and Leadership
  • Key relationship development
  • Organizational Development
  • Budget Management
  • Strategic Planning
  • Creative Direction
  • Human Resources

Certification

Six Sigma Master Black Belt

Black Belt Certification

Kaizen Leader Certification

Lean. Manufacturing Certification

Human Performance Facilitator

Mindset and Behaviors Certified Facilitator

Hobbies

Shopping 

Exercise 

Family 

Travel 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Software

MS Office (Power Point, Excell, Word, Outlook, Publisher)

Visio

Minitab

Timeline

Associate Director of Business Process Excellence

Boehringer Ingelheim Animal Health
06.2020 - 08.2024

Business Transformation Consultant

La Salle Consulting Group
10.2019 - 06.2020

Director of Operational Excellence

Pfizer
02.2019 - 05.2020

Human Resources Manager: Change Agent

Pfizer
05.2008 - 05.2009

Right First Time Leader

Pfizer
05.2006 - 05.2008

Warehouse Manager

Pfizer
03.2005 - 05.2006

Manufacturing Services Manager

Pharmacia
05.2002 - 06.2005

Master Production Scheduler

Pharmacia Global Supply
04.2000 - 05.2002

Master of Science - Engineering Management

Polytechnic University of Puerto Rico

Bachelor of Science - Industrial Engineering

University of Puerto Rico

Ph.D. - Organizational Development: Leadership

Capella University

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Susset Cabrera Pastrana