Sylma I. Sánchez-Rodríguez
San Juan
Summary
· Twenty five plus years of business processes and IT implementations experience in government and the academia
· ISACA Certified Data Privacy Solutions Engineer, CDPSE # 2116336, 2021
· ISACA Certified in the Governance of Enterprise IT, CGEIT #0801324, 2008
· ISACA Certified Information Systems Auditor, CISA #332507, 2003
· PMI Project Management Professional, PMP #42682, 2001
· Aggressive problem-solver and decision maker with the ability to set realistic priorities and initiate viable courses of action to attain objectives
· Successful track record of bringing successful projects on time
· Excellent interpersonal relationships and communication skills in Spanish and English
· QA analyst for systems and applications
· Background encompasses establishing and implementing internal procedures in start-up and established environments.
· Determination to identify and use resources for innovative solutions
Overview
17
17
years of professional experience
Work History
President
Procesos De Informática, Inc. (PROINFO)
01.2006 - 06.2020
- Hired and managed 30 plus employees to maximize productivity while training staff on best practices and protocols.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established culture of accountability by setting clear expectations and holding individuals responsible for results.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Inspired innovation by creating environment that encouraged creative thinking and problem-solving capabilities.
- Established innovative policies to improve organizational performance and increase customer satisfaction.
- Supported project management team for optimal performance.
- Built diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Project Director Consultant
Self-employeed
08.2003 - 07.2005
- Cultivated positive work environment for 12 people team implementing Escuela Digital project for 47 schools fostering open communication channels and encouraging team members to share ideas for continuous improvement.
- Enhanced team productivity through regular progress tracking and performance evaluations.
- Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes. Specifically in successful completion of at least 20 indicators for special education
- Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
- Managed cross-functional teams to ensure seamless coordination throughout all stages of projects.
- Directed project design functions, developed proposals and conversed with customers and funders.
- Maximized resources allocation by conducting thorough assessments of available tools, personnel, and budgetary constraints before initiating projects.
Education
MBA - Business And Marketing
Universtiy of Puerto Rico
Rio Piedras Campus05.1993
Information Systems Programming
University of Puerto RIco
Rio Piedras Campus05.1987
Skills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Operational Excellence
- Integrity and ethics
- Project Management
- Business Development
- Budget Management
Timeline
President
Procesos De Informática, Inc. (PROINFO)
01.2006 - 06.2020
Project Director Consultant
Self-employeed
08.2003 - 07.2005
MBA - Business And Marketing
Universtiy of Puerto Rico
Information Systems Programming
University of Puerto RIco
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