Fulfillment Associate with a track record of high productivity and efficiency in task execution. Skilled in inventory management, order processing, and logistics coordination. Proven ability to enhance operational processes, resulting in increased customer satisfaction and loyalty. Recognized for strong organizational skills and adaptability in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Amazon
York
07.2023 - 06.2024
Labeled cartons correctly prior to shipping outbound packages.
Managed personal performance metrics, striving for continuous improvement in speed and accuracy.
Packed items according to customer's specifications and requirements.
Collaborated with team members to ensure efficient workflow throughout the shift.
Verified orders for accuracy and completeness, ensuring all necessary components were included.
Performed daily cycle counts as part of inventory control process.
Communicated effectively with other departments regarding order status updates.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Scanned and labeled packages, ensuring accurate tracking and delivery information.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Used handheld scanners to key in data for packages.
Sales Specialist
Pandora Jewelry
Lancaster
06.2022 - 06.2024
Engaged clients with a welcoming approach to foster positive interactions.
Exceeded sales goals through utilization of Pandora's specialized selling model and product knowledge.
Introduced shoppers to diverse product categories, enhancing brand loyalty and sales results.
Maintained vigilance over shoppers to ensure optimal shopping experiences and minimize loss prevention.
Completed Pandora product knowledge training to effectively drive sales performance.
Demonstrated accountability in surpassing sales and KPI targets consistently.
Monitored current product launches and promotions to support company initiatives effectively.
Cultivated a loyal customer base through strategic engagement and relationship building.
Sales Associate
H&M
Lancaster
07.2022 - 09.2022
Assisted customers with product selection, sizing and styling.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Organized stockroom shelves according to size, color or style.
Provided accurate information about products, prices and services.
Processed returns, exchanges, and refunds in accordance with company policies.
Processed transactions using a point-of-sale system.
Greeted customers and provided exceptional customer service.
Maintained up-to-date knowledge of store merchandise and policies.
Sales & Stock Associate
Me Salve
Barceloneta,Manati,Arecibo
01.2018 - 05.2022
Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
Verified that all price tags were correct before stocking merchandise on display areas.
Assisted customers in locating products throughout the store.
Set up attractive visual displays in windows and on the sales floor.
Stored returned items in designated area according to company policy.
Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
Processed customer purchases at checkout counter using cash register or point-of-sale system.
Cleaned work area periodically including sweeping floors and dusting shelves.
Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.