Tania Flores Colón
Morovis
Summary
Trusted Sports Book Writer comfortably strikes up conversations with customers to discuss betting options. Possesses valid gaming license, basic computer knowledge and cash handling skills.
Overview
4
4
years of professional experience
Work History
Ticket Writer
Casino Metro
12.2022 - Current
- Managed payouts or collection of amounts at conclusion of wagers.
- Enforced game rules and sportsbook policies fairly to maintain betting standards.
- Oversaw betting at events and recorded values of payouts.
- Handled currency exchanges for players wishing to bet with different types of payments.
- Collected cash bets from players and documented amounts in records.
- Skilled at working independently and collaboratively in a team environment.
Players Representative
Casino Metro
03.2022 - 12.2022
- Open and updated costumer accounts.
- Oversaw daily promotion and payments.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Updated account information to maintain customer records.
- Explained game instructions and rules to customers.
- Responded to inquiries by addressing player questions about floor promotions.
Retail Associate
Marianne
10.2019 - 02.2020
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed cash register after end of shift to balance and record accurate transactions.
Education
Bachelor - Multiciplinary Studies With Concentration in Touri
UPR
Carolina05.2021
Skills
- Fluent in english and spanish
- Problem solving skills
- Effective communication skills
- Customer service
- Microsoft Office
- Ticket Processing
- Collect Bets
- Scan Tickets
- Exchange Chips
Timeline
Ticket Writer
Casino Metro
12.2022 - Current
Players Representative
Casino Metro
03.2022 - 12.2022
Retail Associate
Marianne
10.2019 - 02.2020
Bachelor - Multiciplinary Studies With Concentration in Touri
UPR
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