Tatiana Ortiz
Cataño
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Warehouse Associate
Star Warehousing
06.2023 - Current
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
- Contributed to positive team dynamics through clear communication and collaborative problem-solving efforts.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Bilingual Customer Service Representative
Telecontacto Contact Center
02 2022 - 05 2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
High School Diploma -
Escuela Superior Francisco Oller
Cataño06.2018
Skills
- Problem-Solving
- Teamwork and Collaboration
- Fluent Bilingualism
- Adaptability and Flexibility
- Customer Service
- Critical Thinking
- Computer Proficiency
Languages
Spanish
Native Language
English
Master or proficient (C2)
Timeline
Warehouse Associate
Star Warehousing
06.2023 - Current
Bilingual Customer Service Representative
Telecontacto Contact Center
02 2022 - 05 2023
High School Diploma -
Escuela Superior Francisco Oller
Similar Profiles
Gursahib SinghGursahib Singh
Warehouse Supervisor at Star Agri WarehousingWarehouse Supervisor at Star Agri Warehousing
Kody SmithKody Smith
Tarper at Premier Warehousing ServicesTarper at Premier Warehousing Services
Owen Kilgour SmithOwen Kilgour Smith
Amazon Resale Team Lead at Amazon Warehousing (LBA2)Amazon Resale Team Lead at Amazon Warehousing (LBA2)