Taylor Bednarz
Vega Baja
Summary
Creating bespoke itineraries that match personal preferences and interests is my specialty. With a sharp eye for detail and a love for adventure, I'm all about designing one-of-a-kind travel experiences that really stick with you.
Overview
6
6
years of professional experience
Work History
Travel Designer
Toca Travel
03.2019 - Current
- Provides leisure travel suggestions, recommendations and general concierge service to high end clientele.
- Creates customized international itineraries utilizing our preferred partners.
- Maintains relationships with luxury hotels, airlines, and local vendors to ensure seamless travel experiences.
- Travels to both National and International Travel conferences and performs site visits to properties.
Guest Service Representative
Norwegian Cruise Line
12.2018 - 01.2019
- Functioned as a shift leader to the Guest Service team.
- Possessed the ability to relate with Guests and respond in a skillful manner to their questions and concerns.
- Fully Familiar with the Guest recovery program and empowered to utilize as needed.
- Trained new staff and ensured everybody operates in an effective and efficient manner.
Guest Service Associate
Norwegian Cruise Line
02.2018 - 12.2018
- Handled requests by taking ownership and following up until the matter is finalized to the guests’ satisfaction.
- Served as concierge to assist guests as they plan out their day in each port of call.
- Recipient of comment card top earner and vacation hero award in April and May 2018.
- Assisted as an emergency contact during weekly drills and took appropriate action
Education
Bachelor of Science - Hospitality Administration
State University of New York College At Buffalo
Buffalo, New York05.2017
Study Abroad: Siena Program -
State University of New York College At Buffalo
Siena, Italy12.2016
Skills
- Knowledge of Destinations
- Problem Solving
- Patient with both peers and animals
- Cultural Sensitivity
Volunteer Work
Animal Foster - Luquillo, Puerto Rico - 07/2023 to Present
“Flight Angel” - San Juan, Puerto Rico - 08/2021 to Present
Timeline
Travel Designer
Toca Travel
03.2019 - Current
Guest Service Representative
Norwegian Cruise Line
12.2018 - 01.2019
Guest Service Associate
Norwegian Cruise Line
02.2018 - 12.2018
Bachelor of Science - Hospitality Administration
State University of New York College At Buffalo
Study Abroad: Siena Program -
State University of New York College At Buffalo
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