Taysha A Verdejo Sanjurjo
Carolina
Summary
Friendly employee with exceptional Learning and Communication skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Bartender
Oro Cigar Lounge
01.2024 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Tour Guide
SplashVenture
03.2021 - 12.2023
- Guided groups of up to 30 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Checked tour vehicles for cleanliness, safety and functionality.
Education
BA - Veterinary Technology
Turabo University
Gurabo, PRSkills
- Strong multitasking
- Customer Service
- Team player attitude
- Clear and effective communication
- Outgoing Personality
- Organizational ability
- Complex Problem-Solving
- Payment Processing
- Memory retention
- Professional Appearance
- Inventory
- Fast Learner
- Honest and Dependable
- Teamwork and Professionalism
- Engaging Customers
- Good Conversationalist
- Stamina and Endurance
- Ability to Lift 30 Pounds
- Telephone Etiquette
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Bartender
Oro Cigar Lounge
01.2024 - 05.2024
Tour Guide
SplashVenture
03.2021 - 12.2023
BA - Veterinary Technology
Turabo University
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