TIFFANY M. SANTOS
Registered Nurse
86-16 101st ave apt 2R Ozone Park
Summary
To secure a position where my skills, knowledge, and dedication can be enhanced and applied effectively. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Emergency Department Registered Nurse
New York Presbyterian
6 2023 - Current
- Collaborated with various ER Professionals to ensure effective patient care
- Utilizes the nursing process to plan, process, and implement accurate and ongoing assessments for different level acuity patients
- Identifies and participates in clinical decision-making by utilizing critical thinking skills
- Performed in-depth patient assessment and assisted with various emergency procedures
- Assessed patients’ conditions and prioritized treatments and medical procedures
- Managed care from admission to discharge.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Experienced with treating broad range of diagnosed health conditions
- Closely monitor patients with the understanding when to implement fast thinking if patient health deteriorates and contacting Physicians/Rapid Response Team
- Ability to stay calm under pressure ranging from minor to life threatening injuries and/or health conditions.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Supervisor
Jamaica Hospital EMS
6 2019 - Current
- Managed emergency medical service agencies for Medisys Network which includes but not limited to Jamaica Hospital, Flushing Hospital, JFK Airport, and Medisys transport
- Managed Staff of 38 EMS professionals
- Assigned EMT/Paramedic staff to shifts and provided annual performance evaluations
- Conducted investigations into reports of issues with care provided by staff
- Maintained inventory of equipment, supplies and drugs
- Responsible for carrying out supervision, call monitoring, coaching, training and disciplining staff.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Paramedic
Jamaica Hospital EMS
08.2017 - 06.2019
- Ability to work effectively and efficiently with minimal supervision, using good judgement and knowledge with a thorough understanding of the principles of emergency medical care at the Paramedic level
- Performing tasks such as Cardiac Monitoring, Intubation, and administration of IV medications
- Understanding when to apply appropriate treatments on an ALS level, rendering care under Standing Orders and/or Medical Control options
- Interpreted 12 lead EKGs, Treated Cardiac Dysrhythmias with appropriate medications and/or electrical interventions
- I.e
- Pacing, Defibrillation, Synchronized Cardioverting
- Can adapt to uncommon situations, able to work efficiently under stressful circumstances.
Emt - Basic
Jamaica Hospital EMS
02.2011 - 08.2017
- Providing patients with appropriate care under Protocols and contacting On-Line Medical Control when necessary
- Provide rapid transport to appropriate facilities given the condition of the patient
- Have a basic understanding of stress response and methods to ensure personal well-being
- Reassuring patients and bystanders by working in a confident, efficient manner
- Determines the nature and extent of illness or injury and establishes priority for required emergency care
- Documents legal Patient Care Reports for medical records of patients.
Education
Associate Degree -
ST. Pauls School of Nursing
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New York Methodist Allied Health Education
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LaGuardia Community College
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Queensborough Community College
Diploma - undefined
High School
Skills
Excellent Communication skills
Flexible, able to adapt to changing work conditions and priorities
Excellent problem solving, human relations and people skills
Ability to plan and coordinate in order to reduce pressures of meeting deadlines
Capable of critically thinking in situations that are acute to ensure optimal patient care
Experienced EPIC & E-PCR use
Understands use of LifePack Monitor and Phillips Cardiac Monitor
Medication and IV administration
Patient Management
Emergency Response
Critical Care
Medical assessment
Certification
ACLS
References
REFERENCES FURNISHED UPON REQUEST
Timeline
Paramedic
Jamaica Hospital EMS
08.2017 - 06.2019
Emt - Basic
Jamaica Hospital EMS
02.2011 - 08.2017
Emergency Department Registered Nurse
New York Presbyterian
6 2023 - Current
Supervisor
Jamaica Hospital EMS
6 2019 - Current
Associate Degree -
ST. Pauls School of Nursing
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New York Methodist Allied Health Education
undefined
LaGuardia Community College
undefined
Queensborough Community College
Diploma - undefined
High School
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