Tshell Phillip
Davie
Summary
. Hardworking Aircraft Service Attendant with expertise in inspecting, cleaning and repairing aircraft exteriors. Over 1 years of experience operating service and towing vehicles. Team player with excellent communication and interpersonal skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Ramp Agent
Swissport USA
Fort Lauderdale
05.2023 - Current
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Expedited boarding processes for passengers requiring assistance, providing courteous service while ensuring accessibility needs were met.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Transferred luggage from aircraft to collection areas safely using tug equipment.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Aircraft Cabin Cleaner
Swissport USA
Fort Lauderdale
05.2023 - Current
- Enhanced passenger experience by maintaining clean and sanitized cabin environments.
- Ensured timely aircraft turnarounds by efficiently cleaning cabins and restocking supplies.
- Supported airline safety standards with meticulous attention to detail during cabin inspections.
- Assisted in meeting tight flight schedules by working effectively within a team of fellow cabin cleaners.
- Kept inventory levels well-stocked for essential items such as toiletries, blankets, pillows, and headphones, ensuring a comfortable experience for all passengers.
- Maintained, cleaned and sanitized interior of aircraft.
- Safely used chemicals and other cleaning equipment.
- Cleaned, sorted and stored equipment inside aircraft spaces.
- Serviced aircraft lavatories by draining, rinsing and disinfecting tank system.
Education
Associate Degree In Aviation - Aviation Administration
Broward College
Fort Lauderdale 07.2025
High School Diploma -
St Thomas Sevenday High School
06.2021
Skills
- Aviation and transportation
- Aircraft Sanitation
- Aviation regulations
- Inclement Weather Tolerance
- Heavy Lifting
- Ramp Checklist Completion
- Marshaling aircraft
- Flexible Schedule
- Vehicle operation
- Ramp service
- Aircraft Tug
- Flight Scheduling
Timeline
Ramp Agent
Swissport USA
05.2023 - Current
Aircraft Cabin Cleaner
Swissport USA
05.2023 - Current
Associate Degree In Aviation - Aviation Administration
Broward College
High School Diploma -
St Thomas Sevenday High School