Áurea Santos
Curitiba, Parana
Summary
Senior data analyst with strong analytical skills, adept at leveraging advanced statistical tools and data visualization techniques to drive business insights. Proven track record of collaborating with cross-functional teams to deliver actionable results, adapting seamlessly to evolving project requirements. Known for reliability, critical thinking, and ability to translate complex datasets into strategic recommendations.
Overview
5
5
years of professional experience
Work History
Senior Data Analyst
Cogny
Curitiba, Parana, Brazil
08.2023 - Current
- Delivered comprehensive reports highlighting key trends, patterns, anomalies, presenting findings to senior management for informed decision-making purposes.
- Reduced manual data entry errors by designing and deploying automated ETL processes to transform raw data into usable formats.
- Spearheaded the implementation of dashboard visualization tools, providing actionable insights for stakeholders and decisionmakers.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Created and automated data visualizations to present insights and tell compelling stories.
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Partnered with IT teams to ensure seamless integration between databases and analytical tools, maximizing system efficiency across departments.
Junior Data Analyst
Webhelp
Curitiba, Parana, Brazil
04.2022 - 03.2023
- Streamlined reporting processes by automating routine tasks using Python and Excel macros.
- Strengthened internal data governance practices by helping to develop and implement policies related to data storage, access, and retention.
- Reduced manual processing time with automation scripts, allowing more focus on strategic initiatives within the department.
- Increased efficiency in data extraction by utilizing SQL queries for retrieving relevant information from databases.
- Participated in project planning meetings, ensuring that data requirements were clearly defined and understood by all team members involved.
- Supported decision-making processes by conducting ad-hoc analyses based on specific business questions and objectives.
Volunteer Manager
AIESEC
Curitiba, Parana, Brazil
01.2022 - 02.2023
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Managed a team of volunteers, ensuring efficient scheduling and effective communication throughout the organization.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Evaluated program effectiveness using regular feedback from volunteers, making necessary adjustments as needed.
- Assisted in creating a positive work environment by resolving conflicts between volunteers when necessary while encouraging open communication channels among all parties involved.
Operations Process Analyst
Webhelp
Curitiba, Parana, Brazil
06.2021 - 03.2022
- Managed projects aimed at improving process performance, consistently meeting or exceeding set deadlines and targets.
- Increased employee engagement by developing targeted communication plans that kept staff informed about ongoing initiatives and successes within the company''s operations division.
- Delivered detailed reports on operations performance metrics, enabling informed decision-making among senior leadership.
- Drove standardization efforts across multiple sites, leading to more streamlined processes and easier information sharing between teams.
- Developed comprehensive training materials for new hires, ensuring consistent onboarding experience and quicker ramp-up times.
- Streamlined operations processes by identifying bottlenecks and implementing targeted solutions.
- Reduced operational inefficiencies through thorough analysis of process workflows and data-driven recommendations.
Volunteer
Econsultoria UTFPR
Curitiba, Parana, Brazil
11.2019 - 07.2021
- Coordinated and managed volunteer activities for community service projects.
- Assisted with special events and programs.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Raised awareness about environmental issues through educational workshops.
Logistics Analyst
L3J Edin
Curitiba, Parana, Brazil
01.2021 - 06.2021
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted thorough data analysis, providing valuable insights for strategic decision-making in logistics operations.
- Led process improvement initiatives within the supply chain, resulting in reduced lead times and increased customer satisfaction levels.
- Coordinated resolution of issues with warehouses, sales brokers and carriers.
Education
Bachelor of Science - Industrial Engineering
Universidade Federal De Sergipe
Aracaju, Sergipe, Brazil03-2019
Skills
- Advanced Excel
- Python Programming
- Business Intelligence
- ETL processes
- Dashboard creation
- Data and Analytics
- SQL and Databases
- Project Management
- Documentation
- Team Collaboration
- Presentations and Decks
- Stakeholder Communication
- Documentation Management
- Process Improvement
Timeline
Senior Data Analyst
Cogny
08.2023 - Current
Junior Data Analyst
Webhelp
04.2022 - 03.2023
Volunteer Manager
AIESEC
01.2022 - 02.2023
Operations Process Analyst
Webhelp
06.2021 - 03.2022
Logistics Analyst
L3J Edin
01.2021 - 06.2021
Volunteer
Econsultoria UTFPR
11.2019 - 07.2021
Bachelor of Science - Industrial Engineering
Universidade Federal De Sergipe