Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Case Manager
Asociación Mayagüezana de Personas con Impedimentos, Inc
01.2023 - 06.2023
Monitored program performance and outcomes for successful delivery of services.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Researched best practices and developed strategies to improve program outcomes.
Monitored clients' progress and tracked client services to provide crisis interventions.
Residential Care Assistant
Hogar Albergue para Niños Jesús de Nazaret, Inc
07.2022 - 08.2022
Logged and filed incident reports, detailing significant occurrences during assigned shifts.
Aided residents in completing daily routines of care and activities.
Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
Case Manager
SIEMPREVIVAS UPRM
01.2020 - 05.2022
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Collaborated with interdisciplinary team to determine timely delivery of services.
Tutor
CREARTE, Inc. & Colegio Lourdes
08.2016 - 05.2019
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Provided homework assistance using specific curriculum and materials.
Education
Bachelor of Arts - Sociology
University of Puerto Rico
Mayagüez
Skills
Coordination
Bookkeeping
Report Analysis
Phone Call Answering
Data Entry Documentation
Customer and Client Relations
Correspondence Writing
Advanced MS Office Suite Knowledge
Languages
Spanish, English
Native language
Timeline
Case Manager
Asociación Mayagüezana de Personas con Impedimentos, Inc
01.2023 - 06.2023
Residential Care Assistant
Hogar Albergue para Niños Jesús de Nazaret, Inc
07.2022 - 08.2022
Case Manager
SIEMPREVIVAS UPRM
01.2020 - 05.2022
Tutor
CREARTE, Inc. & Colegio Lourdes
08.2016 - 05.2019
Bachelor of Arts - Sociology
University of Puerto Rico
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