Valeria Rivera Ortiz
San Juan
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
9
9
years of professional experience
Work History
Senior Associate
KPMG
10.2014 - Current
- Trained and supported new team members, maintaining culture of collaboration.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Defined work plans in alignment with engagements requirements.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Worked varied hours to meet seasonal and business needs.
- Maintained relationships with clients to maximize the engagement experience.
- Analyzed customer data to identify trends and anticipate client needs.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Education
Bachelor of Science - Accounting
University of Puerto Rico At Río Piedras
San Juan, Puerto Rico12.2013
Skills
- Timeline Estimates
- Financial Transactions
- Account Reconciliation
- Project Coordination
- Meeting Support
- Client Interactions
- Financial Statements Expertise
- Accounting Familiarity
- Team Leadership
- Sampling Protocols
- Audit Engagements
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Senior Associate
KPMG
10.2014 - Current
Bachelor of Science - Accounting
University of Puerto Rico At Río Piedras
Similar Profiles
Nick CastorNick Castor
IT Audit Associate at KPMGIT Audit Associate at KPMG
Sachin KanwarSachin Kanwar
Associate Director at KPMGAssociate Director at KPMG
Silvio Andrea GiulianiSilvio Andrea Giuliani
Auditor at KPMGAuditor at KPMG