Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valeria Rivera Ortiz

San Juan

Summary

Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.

Overview

9
9
years of professional experience

Work History

Senior Associate

KPMG
10.2014 - Current
  • Trained and supported new team members, maintaining culture of collaboration.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Defined work plans in alignment with engagements requirements.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Worked varied hours to meet seasonal and business needs.
  • Maintained relationships with clients to maximize the engagement experience.
  • Analyzed customer data to identify trends and anticipate client needs.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.

Education

Bachelor of Science - Accounting

University of Puerto Rico At Río Piedras
San Juan, Puerto Rico
12.2013

Skills

  • Timeline Estimates
  • Financial Transactions
  • Account Reconciliation
  • Project Coordination
  • Meeting Support
  • Client Interactions
  • Financial Statements Expertise
  • Accounting Familiarity
  • Team Leadership
  • Sampling Protocols
  • Audit Engagements

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Senior Associate

KPMG
10.2014 - Current

Bachelor of Science - Accounting

University of Puerto Rico At Río Piedras

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Valeria Rivera Ortiz