Vanessa Sanchez-Negron
Guaynabo,PR
Summary
Dynamic and detailed oriented team player committed to optimizing systems performance for reduced operational costs and streamlined workflows with strong organizational and interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
EDiscovery Litigation Paralegal
O’Neill & Borges LLC
05.2018 - Current
- Responsible for planning and execution of eDiscovery projects which include data culling, processing, conversion, database creation, quality control reviews, and data deliverables
- Conduct quality control on all processes to ensure proper processing of data in all stages of project
- Forensic analysis and review of electronically stored information
- Manage eDiscovery projects requiring collection of both unstructured and structured data
- Analyze, collect, and format appropriate data from historical and active structured data sources through variety of different tools and programs in support of legal department
- Maintain data integrity and chain of custody throughout media transfer
- Develop and manage database to efficiently track in-house eDiscovery collections and production sets
- Production efficiency rating of 91%
- Troubleshoot eDiscovery programs to ensure and escalate identified issues
- Completed electronic court filings at state and federal levels
- Produced documents and created audio and visual media for presentation
- Collaborated with attorneys to develop strategies for each case
- Prepared, indexed and developed exhibits, evidence and data related to legal proceedings
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial
Program Manager
TOP LLC
02.2018 - 05.2018
- Primary project manager for all aspects of training production and delivery with internal team and stakeholders
- Establish workflows, team collaboration best practices, and technology solutions to ensure high-functioning and efficient training team
- Curate and develop training content outside of video and graphic design
- Create templates, resources, audio files, and scripts for all training programs
- Work closely with training consultant to translate training philosophy into complete, ready- to-market training program
- Become expert on training program content to know how to take existing content and integrate it into consultant's proposed program structure for best training delivery
- Prioritize creative and training team tasks according to business goals and objectives
- Work closely with all creative teams to ensure timely delivery of all assets (e.g., video and design teams)
- Manage stakeholder expectations and communications plan.
- Identified program obstacles and communicated possible impacts to team
Administrative Coordinator
Dreyfous & Associates
Puerto Rico
01.2015 - 01.2018
- Managed 4 project coordinators and 15 team members composed of consultants, technicians, and coaches
- Created inspiring team environment with culture of open and respectful communication
- Audited and monitored all services that needed to be completed during each phase, within project time constraints of grant proposal to effectively meet goals and objectives established
- Delegated tasks and set deadlines
- Monitored team performance and reported on metrics
- Identified training needs and provided coaching
- Acquired client and team members’ feedback to resolve issues or conflicts
- Suggested and organized team task deliverables
- Oversaw day-to-day team operation.
- Assisted management with special projects to complete all tasks by deadlines
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager
Technology Coordinator
Dreyfous & Associates
01.2014 - 01.2016
- Prepared progress reports detailing program objectives and accomplishments
- Coordinated project management activities, resources, equipment, and information
- Liaised with clients to identify and define project requirements, scope, and objectives
- As project evolved, prioritized clients’ needs
- Negotiated contract renewal with clients
- Prepared project proposals, time frames, schedule, and budget
- Monitored and tracked project progress and handled any issues that arose
- Acted as point of contact and communicated project status to stakeholders
- Used project management tools to monitor working hours, budget, plans, and quality management
- Issued all appropriate legal paperwork
- Reported and escalated to management
- Created and maintained comprehensive project documentation, plans, and reports
Educational Consultant
Dreyfous & Associates
01.2012 - 01.2014
- Planned, coordinated, conducted, and participated in workshops, committees, and conferences designed for the proper use of proprietary products and projects
- Communicated technical or marketing information about projects and product services
- Resolved issues with proprietary software applications and websites
- Provided conflict mediation to avoid misinterpretations and promote the successful implementation of projects
- Performed research, evaluated, and prepared recommendations on curricula, instructional methods, and materials
- Developed and interpreted organizational goals, policies, and procedures.
Technical Analyst
Willkie Farr & Gallagher LLP
01.2010 - 01.2012
- Diagnosed software issues and applied troubleshooting techniques to resolve problems.
- Performed quality assurance and quality control assessments of support ticket fulfillment.
- Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.
- Communicated technical findings via lay terminology to keep interdepartmental teams informed on vital developments.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
- Cultivated professional working relationships with internal personnel, vendors and suppliers.
- Fostered communication between site locations by initiating increased telepresence usage and remote operational review processes.
Technical Analyst
White & Case LLP
04.2008 - 06.2010
- Processed incoming calls to the Support Desk via both telephone and e-mail to ensure courteous, timely, and effective resolution of end-user issues
- Diagnosed software issues and applied troubleshooting techniques to resolve problems.
- Performed quality assurance and quality control assessments of support ticket fulfillment.
- Communicated technical findings via lay terminology to keep interdepartmental teams informed on vital developments.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Documented support interactions for future reference.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assisted with updating technical support best practices for use by team.
Education
Bachelor of Science - Information Systems
Pace Univeristy
New York City2008
Skills
- Analytical and data-driven
- Advanced technical and computer skills
- Organization and time-management
- Research and preparation of Documentation
- Multitasking and Managing Projects
- Conflict Resolution and Mediation
- Proficient in Written and Verbal Communication
- Customer service abilities
- Microsoft Project, Microsoft Visio, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Publisher, Microsoft Planner, Microsoft OneNote
- E-Discovery Software
- Existing Procedures Assessments
- End-User Consultation
- Project Management
- Systems Thinking
- Remote Technical Support
- Data Analysis
Certification
- Certified Scrum Product Owner (CSPO) by Scrum Alliance on May 2023
- Certified Scrum Master (CSM) by Scrum Alliance on April 2023.
- Brainspace Certified Analyst by Brainspace on February 2023.
- Certified eDiscovery Specialist by Association of Certified E-Discovery Specialists (ACEDS) on September 12, 2022.
- ACEDS eDiscovery Executive Certificate Program by Association of Certified E-Discovery Specialists (ACEDS)
on September 1, 2022. - eDiscovery Negotiation Training: Practical Cooperative Strategies by The Sedona Conference Institute on March 29-31, 2022.
- PMP: Project Management Course by SimpliLearn (35 PDUs). Certificate earned in February 2018.
Timeline
EDiscovery Litigation Paralegal
O’Neill & Borges LLC
05.2018 - Current
Program Manager
TOP LLC
02.2018 - 05.2018
Administrative Coordinator
Dreyfous & Associates
01.2015 - 01.2018
Technology Coordinator
Dreyfous & Associates
01.2014 - 01.2016
Educational Consultant
Dreyfous & Associates
01.2012 - 01.2014
Technical Analyst
Willkie Farr & Gallagher LLP
01.2010 - 01.2012
Technical Analyst
White & Case LLP
04.2008 - 06.2010
Bachelor of Science - Information Systems
Pace Univeristy
Similar Profiles
Hoani NeillHoani Neill
Silage Truck Driver at David O’Neill ContractingSilage Truck Driver at David O’Neill Contracting
OMAR OSUMANUOMAR OSUMANU
Pneumatics Sales Coordinator at O’Neill Industrial Sales LtdPneumatics Sales Coordinator at O’Neill Industrial Sales Ltd
Martin KeoghMartin Keogh
Interior Architect at O’Donnell O’Neill DesignInterior Architect at O’Donnell O’Neill Design
Juan A. Figueroa-RosadoJuan A. Figueroa-Rosado
Data Scientist at Sparks & HoneyData Scientist at Sparks & Honey
GLORYMAR FELICIANOGLORYMAR FELICIANO
FOUNDER / SR. DIRECTOR, CONSULTING at West Origins LLCFOUNDER / SR. DIRECTOR, CONSULTING at West Origins LLC