VEIRA M RAMOS ROLÓN
Bayamón
Summary
Seeking a challenging position that allows for professional growth and the opportunity to contribute skills to the continuous growth of the company. Committed to delivering high-quality work and leveraging expertise to drive results. Dedicated to staying current with industry trends and continuously improving skill set. A motivated team player with a strong work ethic, ready to make a positive impact in a dynamic work environment.
Overview
8
8
years of professional experience
Work History
SALES REPRESENTATIVE
Victoria Secret
01.2019 - Current
- Assisted clients in identifying suitable choices based on individual requirements.
- Provided information about sales and credit card advantages.
- Directed visual merchandising initiatives within marketing strategies.
- Ensured achievement of company goals through exceptional service.
- Supported team members by sharing relevant work expertise as required.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Salesperson
Rondapro
10.2018 - 07.2019
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
SALES REPRESENTATIVE AND DRESS SPECIALIST
Macy's
01.2017 - 06.2018
- Meeting and making connections with customers to be able to help them with all their needs while they shop
- As a Dress Specialist support with their shopping by providing styles that fit them better
- Presented financing solutions and promotional benefits to support customer needs.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
FASHION DESIGN -
EDP COLLEGE
08.2016
GED -
Colegio Carlos Beato Manuel Rodríguez
Bayamón, Puerto Rico 05.2016
Skills
- Self-starter
- Highly motivated
- Support initiatives
- Excellent communication skills
- Customer service oriented
- Fast learner
- Resilient
- Ability to work in groups
- Ability to work under pressure
- Computer literacy (Microsoft)
- Interpersonal communication skills
- Customer relationship building
- Bilingual (English/Spanish)
- Organizational skills
- Data entry
- Clear oral/written communication
Professional Background
Ability in managing multiple projects under tight deadlines and schedules. Strong interpersonal, analytical, and creative skills. Dedicated Customer Service professional focused on driving the business strategy to achieve strong results.
Timeline
SALES REPRESENTATIVE
Victoria Secret
01.2019 - Current
Salesperson
Rondapro
10.2018 - 07.2019
SALES REPRESENTATIVE AND DRESS SPECIALIST
Macy's
01.2017 - 06.2018
FASHION DESIGN -
EDP COLLEGE
GED -
Colegio Carlos Beato Manuel Rodríguez
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