Summary
Overview
Work History
Education
Skills
Professional Affiliations
Timeline
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Verónica Marie Cruz González

Clinical Pharmacist
San Juan

Summary

Dynamic Clinical Pharmacist with a proven track record at Optum, excelling in drug utilization review and patient education. Adept at enhancing clinical services through evidence-based protocols while fostering strong relationships with healthcare providers. Recognized for exceptional communication skills and a commitment to improving patient care outcomes.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Clinical Pharmacist

Optum
10.2020 - Current
  • Evaluate medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
  • Develop strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
  • Review over 100 coverage determinations weekly using CMS and state-specific regulations.
  • Enhance clinical pharmacy services through the implementation of evidence-based protocols and guidelines.
  • Provide real-time support to pharmacy technicians via phone line.
  • Conduct peer-to-peer consults and guide providers on denial resolutions.
  • Participate in continuous professional development activities to stay current on evolving trends within clinical pharmacy practice.

Floater Pharmacist

Walgreen's Pharmacy
06.2019 - 09.2020
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Reviewed prescription to confirm appropriate selection of drug, dose, and check for interactions with other medications.
  • Educated patients on medication, tools, and equipment to promote patient-centered care and increase adherence to treatment.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.

Professor

National University College
03.2020 - 06.2020
  • Taught Pharmacy Technician courses: Theoretical Pharmacy, Pharmacy Administration Laboratory, and Pharmacy Seminar.
  • Fostered a collaborative and engaging learning environment.
  • Ensured curriculum alignment with academic standards through regular course review and updates.
  • Used different learning modes and types of technology to engage students in achieving learning outcomes.

Education

Doctor of Pharmacy - Pharmacy

Nova Southeastern University
San Juan, PR
05.2001 -

Bachelor of Science - Chemistry

University of Puerto Rico
Mayagüez, PR
05.2001 -

Skills

  • Patient education and counseling
  • Drug utilization review
  • Clinical documentation
  • Pharmacy benefit management
  • Clinical decision making
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Organizational skills
  • Task prioritization
  • Interpersonal skills
  • Written communication

Professional Affiliations

American Pharmacist Association (APhA), Member

Timeline

Clinical Pharmacist

Optum
10.2020 - Current

Professor

National University College
03.2020 - 06.2020

Floater Pharmacist

Walgreen's Pharmacy
06.2019 - 09.2020

Doctor of Pharmacy - Pharmacy

Nova Southeastern University
05.2001 -

Bachelor of Science - Chemistry

University of Puerto Rico
05.2001 -

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Verónica Marie Cruz GonzálezClinical Pharmacist