Veronica Guerra
Trujillo Alto
Overview
4
4
years of professional experience
Work History
Assistant Manager
Quick Chek
02.2019 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Customer Service Associate
Wawa
03.2022 - 06.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
General Study -
Medardo Carazo
Highschool06.1994
Skills
- Shift Coverage
- Managing Operations and Efficiency
- Recruiting and Interviewing
- Directing Team Members
- Cash Deposits and Receipts
- Managing Multiple Priorities
Accomplishments
2 years in a row assistant of the year.
Timeline
Customer Service Associate
Wawa
03.2022 - 06.2022
Assistant Manager
Quick Chek
02.2019 - Current
General Study -
Medardo Carazo