Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager

Veronica Guerra

Trujillo Alto

Overview

4
4
years of professional experience

Work History

Assistant Manager

Quick Chek
02.2019 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Customer Service Associate

Wawa
03.2022 - 06.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Education

General Study -

Medardo Carazo
Highschool
06.1994

Skills

  • Shift Coverage
  • Managing Operations and Efficiency
  • Recruiting and Interviewing
  • Directing Team Members
  • Cash Deposits and Receipts
  • Managing Multiple Priorities

Accomplishments

2 years in a row assistant of the year.

Timeline

Customer Service Associate

Wawa
03.2022 - 06.2022

Assistant Manager

Quick Chek
02.2019 - Current

General Study -

Medardo Carazo

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Veronica Guerra