Veronica Torres Vidal
San Juan
Summary
Dynamic, empathetic, detailed oriented and organized. Knowledge in technology, critical thinker and leadership capabilities. Skilled communicator with ability and fluency in speaking and writing Spanish and English languages. Teamwork enthusiast and quick adaptation to new environments. Bringer of positive attitude in work place and committed to continuous learning and growth. Experienced in handling numerous projects at once while ensuring accuracy and effectiveness at prioritizing tasks.
Overview
16
16
years of professional experience
Work History
Executive Assistant
KJMC INC
12.2011 - 09.2023
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Demonstrated expertise in various industry tools, enabling efficient monitoring and management of client accounts.
- Processed customer invoices, credit memos and payments within established timelines.
- Maintained accurate records of customer payments.
Sales Associate
Manteleria Fina
02.2008 - 11.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Collaborated with clients to create unique and memorable event themes, resulting in increased customer satisfaction.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
- Managed inventory of decor items, ensuring availability for multiple events simultaneously.
Education
Bachelor of Science - Nursing
Interamerican University of Puerto Rico
San Juan06-2018
Skills
- Certified Phlebotomy Technician
- Infection control oriented
- Critical thinking
- Leadership and team collaborator
- Punctual and reliable
- Compassionate and empathetic communication
- Patient support, assessment and education
- CPR
- Technology Competent
- Flexible schedule
Timeline
Executive Assistant
KJMC INC
12.2011 - 09.2023
Sales Associate
Manteleria Fina
02.2008 - 11.2011
Bachelor of Science - Nursing
Interamerican University of Puerto Rico
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