Veronika Marrero Ramos
Bayamon,PR
Summary
Detail-oriented professional with expertise in data entry and a strong command of Microsoft Word. Demonstrates exceptional organization and time management skills, ensuring efficient task completion. Known for a service-oriented mindset and adaptability, with proven competence in email handling and computer skills. Committed to maintaining high standards of accuracy and attention to detail while seeking opportunities to further develop within a dynamic environment.
Overview
6
6
years of professional experience
Work History
Front desk receptionist
Tropica Beach Hotel
San Juan, Puerto Rico
02.2025 - Current
- Maintained updated records of visitors' logs daily, ensuring accuracy in data entry..
- Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
- Streamlined communication between different departments through efficient message handling.
- Provided accurate information about company services to clients, enhancing brand image.
- Handled customer complaints professionally, ensuring satisfactory resolution.
- Monitored visitor access meticulously, enhancing security within premises.
Registration Clerk
Centro de Servicios Médicos Integrados - CESMI
Bayamón
07.2023 - Current
- Helped patients by telephone and in person to resolve various billing and scheduling issues
- Scheduled x-rays and lab work for patients.
- Improved patient satisfaction by providing efficient registration services.
- Handled confidential materials discreetly, respecting privacy regulations at all times..
- Coordinated appointments for optimal scheduling efficiency.
- Trained new staff members, enhancing team performance and cohesion.
- Collaborated with multidisciplinary team to provide comprehensive care services.
- Facilitated communication between departments for coordinated care delivery.
- Managed sensitive patient data for secure record keeping.
- Prioritised tasks effectively during high-pressure situations.
Front Desk Receptionist
The New Multi services llc
Kissimme, Florida
01.2023 - 06.2023
- Maintained daily calendar, set client appointments, and scheduled future appointments
- Screened and verified visitors for identification credentials and purpose of visit.
- Assisted in keeping track of office supplies, avoiding sudden shortage.
- Maintained updated records of visitors' logs daily, ensuring accuracy in data entry..
- Improved office efficiency by managing incoming calls and direct them to appropriate departments.
- Monitored visitor access meticulously, enhancing security within premises.
Marketing Assistant and Customer Services
PHM Multihealth inc
San Juan, Puerto Rico
04.2019 - 09.2021
- Managed and executed social media strategy, coordinating posting and engagement efforts
- Developed and maintained content and communication between departments to drive marketing campaigns, activities, and events
- Used CRM system and marketing automation tools to keep data up to date.
- Delivered accurate marketing collateral, ensuring consistent brand messaging.
- Supported development of annual marketing plans, aligning with business objectives.
- Collaborated on budget planning processes whilst maintaining cost efficiency measures.
- Contributed to blog content creation, raising brand profile among target audience.
- Established tracking systems for online marketing activities to monitor effectiveness.
- Amplified brand awareness by developing and implementing effective marketing campaigns.
- Administered online advertising initiatives, increasing web traffic considerably.
- Analyzed sales data, contributing towards improved product positioning strategies.
Education
Business Administration in Marketing - Marketing
Universidad Central de Bayamon
Bayamón, 05.2001 -
Associate in Tech of Pharmacy - Pharmacy
National University Collage
Bayamón, nullSkills
- Data Entry
- Microsoft Word
- Organization and Time Management
- Attention to Detail
- Computer Skills
- Flexible and Adaptable
- Email handling competence
- Service-Oriented mindset
Languages
English
Intermediate
Spanish
Native
Timeline
Front desk receptionist
Tropica Beach Hotel
02.2025 - Current
Registration Clerk
Centro de Servicios Médicos Integrados - CESMI
07.2023 - Current
Front Desk Receptionist
The New Multi services llc
01.2023 - 06.2023
Marketing Assistant and Customer Services
PHM Multihealth inc
04.2019 - 09.2021
Business Administration in Marketing - Marketing
Universidad Central de Bayamon
05.2001 -
Associate in Tech of Pharmacy - Pharmacy
National University Collage
Similar Profiles
Seema S VSeema S V
Assistant General Manager at Tropica Seeds Pvt LtdAssistant General Manager at Tropica Seeds Pvt Ltd
Maria FurlanMaria Furlan
Server at the 1 Hotel Rooftop 4 star property at 1 Hotel South Beach-South Beach, FLServer at the 1 Hotel Rooftop 4 star property at 1 Hotel South Beach-South Beach, FL
Nazim IsmayilovNazim Ismayilov
Ass. Purchasing Manager at Absheron Hotel Group - ( Bilgah Beach Hotel & Shahdag Hotel Company )Ass. Purchasing Manager at Absheron Hotel Group - ( Bilgah Beach Hotel & Shahdag Hotel Company )