Vianca Maldonado
San Juan
Summary
Dynamic and bilingual professional with a proven track record in property and assistant management at Pérez LLC, Kyros Group, and KOI Americas. Excelled in fostering tenant relationships, enhancing customer satisfaction, and maintaining high-quality service delivery. Exceptional organizational skills and an innovative, motivated personality, ensuring efficient operations and a positive work environment.
Overview
9
9
years of professional experience
Work History
Short Term Rental Property Manager
Pérez LLC
04.2022 - Current
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
Asistente Manager
Kyros Group
02.2019 - 10.2023
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager
KOI Americas
03.2016 - 11.2019
- Maintained a clean, safe, and organized store environment to enhance the clients experience.
- Developed strong working relationships with staff and a positive work environment.
Education
Associate Degree - Esthetician
NUC University
Ave 65 Infantería 08.2023
Bachelor Degree - Psychology
Universidad Inter Americana
Calle San Francisco Sein, San Juan,0091907.2017
Skills
- Bilingual Exceptional oral and written communication skills
- Organized
- Innovated motivated and driven personality
Languages
Spanish
Advanced (C1)
English
Advanced (C1)
Timeline
Short Term Rental Property Manager
Pérez LLC
04.2022 - Current
Asistente Manager
Kyros Group
02.2019 - 10.2023
Assistant Manager
KOI Americas
03.2016 - 11.2019
Associate Degree - Esthetician
NUC University
Bachelor Degree - Psychology
Universidad Inter Americana
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