Victor Herrera
Miami
Summary
Results-driven sales professional with a solid track record in account management and customer relationship building. Skilled in strategic selling and negotiation, consistently fostering meaningful connections that drive mutual success. Proven ability to implement effective sales strategies while delivering exceptional customer service. Eager to leverage expertise to enhance communications strategies and cultivate lasting partnerships.
Overview
7
7
years of professional experience
Work History
Account Manager
RevoLusion Consultants Incorporated
Miami Lakes
08.2022 - 08.2023
- Demonstrated effective leadership by successfully guiding and motivating a diverse team to achieve project milestones, fostering collaboration, and ensuring the accomplishment of collective goals
- Assisted in developing marketing materials targeted at specific industries or client segments.
- Developed long-term relationships with key clients to foster loyalty and repeat business.
- Prepared detailed reports on account activity, progress towards goals, and areas for improvement.
- Monitored industry trends and competitor activities to inform strategic planning efforts.
- Managed client accounts to ensure customer satisfaction and retention.
- Handled client questions, concerns and escalations to meet contractual expectations and preserve client relationships.
Writer
WSVN Channel 7 NEWS
North Bay Village
01.2022 - 08.2022
- Pitched story ideas to editors, securing assignments for publication.
- Wrote press releases announcing morning news, generating media coverage.
- Collaborated with marketing and design teams to produce visually appealing and informative content.
- Demonstrated the ability to meet tight deadlines, managing multiple projects simultaneously
- Honed exceptional communication and public speaking skills, crafting compelling narratives and presentations
- Assisted executive producers, directors, and editors in day-to-day tasks, ensuring smooth operations
Server
BJs Brewhouse and Restaurant
Doral
01.2017 - 08.2022
- Provided top-tier customer service, adapting to diverse customer needs and preferences
- Acquired extensive knowledge of a diverse menu with over 100 food and beverage items
- Showcased strong interpersonal skills and teamwork, contributing to a positive dining experience
Education
Bachelor of Science - Mass Communications & Journalism
Florida International University
Miami, FL05-2022
Associate of Science -
Miami Dade College
Miami, FL05-2019
Skills
- Microsoft Office
- Google Workspace
- Client Needs Assessment
- Legal Writing
- Scientific Writing
- Data Visualization
- News Visualization
- Outbound Sales
- Storytelling
- Communication
- Research
- Analytics
- Written Communication
- Verbal Communication
- Detail-oriented
- Organized
- Leadership
Languages
Spanish
First Language
English
Proficient (C2)
C2
Timeline
Account Manager
RevoLusion Consultants Incorporated
08.2022 - 08.2023
Writer
WSVN Channel 7 NEWS
01.2022 - 08.2022
Server
BJs Brewhouse and Restaurant
01.2017 - 08.2022
Bachelor of Science - Mass Communications & Journalism
Florida International University
Associate of Science -
Miami Dade College
Similar Profiles
Beverly BlackstoneBeverly Blackstone
Director Of Programs at NASR Consultants IncorporatedDirector Of Programs at NASR Consultants Incorporated
Nick FeskensNick Feskens
Utility surveyor at Heath Consultants IncorporatedUtility surveyor at Heath Consultants Incorporated
Cash SwaffordCash Swafford
Utility Locate Technician at Heath Consultants IncorporatedUtility Locate Technician at Heath Consultants Incorporated