Victoria Rivera Vega
San Juan
Summary
Dynamic and dedicated professional with a proven track record as an usher, excelling in customer service and facility maintenance. Recognized for attention to detail and effective communication, ensuring a welcoming environment while assisting guests, including those with disabilities. Reliable and punctual, adept at cash register operation and maintaining a clean atmosphere.
Overview
2
2
years of professional experience
Work History
Usher
Caribbean Cinemas
Guaynabo
06.2023 - Current
- Verified tickets for entry into the theater.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Performed light cleaning tasks such as sweeping floors and wiping down seating areas between movies.
- Greeted guests and directed them to their seats.
- Learned to handle the register as a ticket sales person.
- Maintained customers happy by providing consistent service and care to their needs.
- Provided assistance to people with disabilities who require special accommodation.
- Answered questions from guests about events, venues, times.
Education
Bachelor of Arts - B.A. in Plastic Arts
University of Puerto Rico, Río Piedras
San JuanSkills
- Customer service
- Attention to detail
- Time management
- Effective communication
- Sense of responsibility
- Courteous and professional demeanor
- Reliability and punctuality
- Cash register operation
- Cleaning and sanitizing
- Professional appearance
- Facility maintenance
Languages
Spanish
First Language
English
Proficient
C2
Portuguese
Elementary
A2
Timeline
Usher
Caribbean Cinemas
06.2023 - Current
Bachelor of Arts - B.A. in Plastic Arts
University of Puerto Rico, Río Piedras