Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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VICTOR JUAN HERNANDEZ ALVARADO

Coamo

Summary

Accomplished Sales Manager with a proven track record at PEDRO AUTO SALES, enhancing client satisfaction and boosting sales through strategic planning and relationship building. Demonstrated leadership in staff management and motivational skills, achieving significant sales targets. Expert in fostering team unity and performance, with a background in securing assets and personnel in the US Army PRNG.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Sales Manager

PEDRO AUTO SALES
06.2009 - 11.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Sales Executive

PEDRO AUTO SALES
11.1999 - 06.2009
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

SPECIALIST E4

US Army PRNG
05.1995 - 05.2003
  • Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
  • Assisted superiors with strategic planning initiatives, providing valuable input.
  • Secured and protected military property, assets, and personnel.

Education

3 YEARS OF COLLAGE - Forensic Psychology

UPR PONCE
PONCE, PR

High School Diploma -

COLEGIO NUESTRA SRA DE VALVANERA
COAMO

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Motivational Skills

Certification

  • FNI MASTER, PREMIER WARRANTY - 2021
  • MULTIPLE CERTIFICATIONS OF SALES AND FNI AVAILABLE UPON REQUEST

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Sales Manager

PEDRO AUTO SALES
06.2009 - 11.2023

Sales Executive

PEDRO AUTO SALES
11.1999 - 06.2009

SPECIALIST E4

US Army PRNG
05.1995 - 05.2003

3 YEARS OF COLLAGE - Forensic Psychology

UPR PONCE

High School Diploma -

COLEGIO NUESTRA SRA DE VALVANERA
VICTOR JUAN HERNANDEZ ALVARADO