Vidal Velez Cotte
Lajas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Communication System Specialist
United States Army Reserve
01.2019 - Current
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Diagnosed and executed resolution for network and server issues.
- Monitored network hardware operations to evaluate proper configuration.
- Team chief to a node valued at $700,000, configuring and deploying the equipment successfully .
Service Coordinator
Scuba Dogs
01.2023 - Current
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
- Conducted sales operations such as cold-calling.
- Sales leader for the months of March, April and May of 2023.
Education
BBA - Finance
Ana G. Mendez University
Puerto Rico12.2023
Skills
- Financial Reporting
- Budgeting and Forecasting
- Data Collection
- Fully bilingual
- Proficient in Microsoft Office
- Communication skills
- Mathematical skills
Certification
- Valid Secret Security Clearence
Timeline
Service Coordinator
Scuba Dogs
01.2023 - Current
Network Communication System Specialist
United States Army Reserve
01.2019 - Current
BBA - Finance
Ana G. Mendez University
Similar Profiles
Ann Q. PhamAnn Q. Pham
Drill Sergeant at United States Army Reserve, United States ArmyDrill Sergeant at United States Army Reserve, United States Army
Saul Rodelas MontielSaul Rodelas Montiel
91B10 Wheeled Vehicle Mechanic at United States Army Reserve, United States Army91B10 Wheeled Vehicle Mechanic at United States Army Reserve, United States Army
Michaela HartzMichaela Hartz
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army
Precious ScottPrecious Scott
Creative Team Lead at United States Army ReserveCreative Team Lead at United States Army Reserve
Francisco FeliuFrancisco Feliu
Photographer at Francisco FeliuPhotographer at Francisco Feliu