Virginia Guevara

• Organized office files and documents for efficient access and retrieval.
• Coordinated schedules and appointments for senior management personnel.
• Managed correspondence with clients and vendors to ensure effective communication.
• Processed invoices and expense reports to support financial operations.
• Trained new staff on office protocols and administrative procedures.
• Executed data entry tasks utilizing Microsoft Word and Excel software.
• Provided comprehensive administrative support across all departments as required.
• Answered incoming calls and routed inquiries to appropriate personnel.

• Assisted with patient intake and recorded medical histories efficiently.
• Prepared examination rooms, ensuring cleanliness and optimal organization.
• Managed appointment scheduling and coordinated timely patient follow-ups.
• Educated patients on treatment plans and post-visit care instructions clearly.
• Coordinated pre- and post-surgery services for seamless patient experiences.
• Maintained accurate electronic health records for thorough patient documentation.
• Answered phones and greeted visitors professionally while managing patient flow.
• Filed insurance claims in compliance with applicable regulations.

Coordinated insurance verification and pre-authorization processes for medical procedures.

• Managed patient scheduling and appointment confirmations using electronic health records system.
• Processed patient registrations while maintaining up-to-date records in the database.
• Prepared medical documents for billing and coding staff to ensure accurate claims submission.
• Assisted healthcare providers with various administrative tasks and clerical support.
• Scanned documents into EHR systems according to established protocols.
• Collaborated with Medicare, Medicaid, and private insurance providers to resolve billing issues.

• Managed patient scheduling and appointment coordination efficiently.
• Facilitated communication between medical staff and patients promptly.
• Maintained accurate patient records and confidential information securely.
• Assisted with insurance verification and billing processes effectively.
• Operated office equipment, including telephones and electronic health record systems.
• Responded to patient inquiries and provided relevant information courteously.
• Prepared patient charts for physicians prior to appointments, including updating existing information.
• Compiled physical and digital documents, charts, and reports.
• Ordered office supplies when needed while monitoring inventory levels at all times.
• Provided support to clinical staff during exams by handing instruments or providing assistance with paperwork.