Viviana Heredia

• Provide teletherapy services as a Speech-Language Pathologist with RL Therapy Group, specializing in clients with complex communication needs across the lifespan.
• Conduct comprehensive AAC needs assessments and evaluations to determine the most suitable communication systems for each client.
• Support AAC trials and device selection by collaborating with clients, families, and multidisciplinary teams to ensure effective and personalized AAC solutions.
• Deliver caregiver coaching and training to optimize communication strategies in natural settings, empowering parents and caregivers to support AAC use within daily routines.
• Offer guidance to communication partners in adult day programs and assisted living facilities, facilitating successful AAC integration across diverse environments.
• Collaborate closely with other Speech-Language Pathologists (SLPs) and interdisciplinary professionals during the AAC evaluation and implementation processes, ensuring cohesive, team-based care.
• Actively participate in the development of AAC systems and protocols for new AAC grants and vendor partnerships with California’s Regional Centers.
• Support RL Therapy Group’s mission to provide therapy in clients' natural environments by building strong relationships with families and caregivers, promoting sustainable growth through small, impactful adjustments to daily routines.

• Supervised Speech-Language Pathologist Assistants and Speech-Language Implementers.
• Evaluated and diagnosed patients with speech, language, and fluency disorders using standardized assessments and clinical observations.
• Established strong relationships with Special Education teams, fostering trust and collaboration towards student's goals and compliance with state guidelines.
• Provided speech and language therapy via teletherapy in the following settings: Early Childhood, Elementary, Junior High, and High School.
• Provided professional development opportunities for colleagues by presenting on documentation best practices to support continuity of care.
• Promoted early intervention efforts through collaboration with local schools, conducting screenings, assessments, and consultations as necessary.
• Managed caseload efficiently, ensuring timely completion of documentation and compliance with professional standards.

• Supervised graduate-level speech-language pathology students in clinical practice, providing mentorship and feedback to develop their assessment and intervention skills.
• Oversaw and evaluated student performance in managing diverse caseloads, including pediatric and adult clients with a range of communication disorders.
• Conducted regular observation sessions, ensuring students adhered to evidence-based practices, ethical standards, and professional guidelines.
• Facilitated hands-on training in diagnostic procedures, treatment planning, and therapeutic techniques across a variety of communication disorders.
• Provided individualized coaching to enhance students’ clinical reasoning, documentation accuracy, and client interaction skills.
• Collaborated with university faculty to align clinical supervision with curriculum goals and accreditation standards.
• Promoted reflective practice and self-evaluation among students to foster professional growth and competence.
• Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.

• Conducted comprehensive assessments in speech, language, and development for children ages birth to five, identifying early communication needs and supporting early intervention.
• Collaborated with school pre-referral and intervention teams to identify at-risk students and contribute to Response to Intervention (RTI) procedures.
• Partnered with AAC team to trial devices, evaluate student responses, and recommend effective high-tech augmentative and alternative communication (AAC) solutions.
• Designed and implemented individualized therapy plans targeting speech, language, and social communication milestones through play-based, naturalistic interventions.
• Provided guidance and training to families and school staff on using aided communication systems, empowering them to reinforce language skills and AAC strategies in daily interactions.
• Collaborated with early childhood educators, occupational therapists, and interdisciplinary teams to create comprehensive care plans that support well-rounded development in communication and social skills.

As the Speech and Language Department Supervisor and Lead Therapist, I oversaw all clinical operations within a multidisciplinary pediatric outpatient clinic, managing caseloads, supporting team development, and ensuring the highest standards of care. In my role, I:

• Supervised a team of speech-language pathologists, offering mentorship, conducting performance evaluations, and enhancing training protocols for new hires to increase efficiency and credentialing compliance during onboarding.
• Conducted 8–10 weekly assessments as the primary on-site evaluator, delivering thorough and timely evaluations that informed individualized treatment plans.
• Redesigned Medicaid-compliant programs, including "Chatterbox" and "Walkie Talkies," to meet updated regulatory standards while maintaining high-quality service delivery for pediatric clients.
• Increased referral numbers by creating a new marketing protocol emphasizing facility-wide screenings, personally leading over five screening initiatives in local preschools and day cares.
• Developed and led training on documentation best practices tailored to Medicaid and private insurance guidelines, enhancing continuity of care, regulatory compliance, and approval rates for therapy visits.
• Streamlined documentation processes by implementing standardized templates for evaluation reports, daily notes, discharge summaries, appeal letters, and a goal bank, significantly improving departmental efficiency and ensuring compliance with insurance requirements.
• Collaborated closely with interdisciplinary teams, including occupational and physical therapists, to create integrated care plans that addressed each child’s comprehensive developmental needs.
• Engaged families and external providers in the treatment process to promote continuity of care, facilitating effective communication and active family involvement.
• Conducted regular staff meetings and case reviews, fostering a collaborative, patient-centered environment and driving continuous quality improvements.

• Conducted comprehensive speech, language, and communication assessments for pediatric clients, ensuring culturally and linguistically appropriate evaluations for bilingual Spanish-English speakers.
• Developed individualized treatment plans focusing on speech and language milestones, addressing bilingual language development needs within the Spanish-speaking community.
• Delivered evidence-based speech and language therapy to a diverse pediatric population, utilizing strategies to support dual-language acquisition and cultural sensitivity.
• Engaged and educated Spanish-speaking families on therapy goals, techniques, and at-home practices, facilitating active family involvement in treatment plans.
• Provided caregiver training sessions in Spanish and English, empowering families to reinforce language skills and therapeutic techniques in the home environment.
• Documented progress and treatment plans in compliance with outpatient clinic standards, incorporating bilingual materials and resources as needed.

• Provided speech-language therapy services to elementary and middle school students with a variety of communication disorders, including articulation, language delays, fluency, and social communication challenges.
• Conducted thorough evaluations and developed individualized education plans (IEPs) to support students’ academic and communication needs.
• Delivered culturally responsive interventions to students from diverse linguistic and socioeconomic backgrounds, ensuring equity in service delivery.
• Maintained accurate documentation and progress reports in compliance with school district and state regulations.
• Designed and implemented group therapy sessions to promote peer interaction and build social communication skills.

• Conducted comprehensive speech, language, and fluency assessments for children with diverse disabilities, specializing in diagnosing and evaluating fluency disorders such as stuttering and cluttering.
• Developed and implemented individualized therapy plans tailored to each child’s unique needs, utilizing evidence-based fluency techniques like fluency shaping and stuttering modification.
• Provided targeted intervention for fluency disorders, focusing on strategies to manage speech rate, reduce tension, and improve speech clarity and confidence in communication.
• Collaborated with families, providing them with training and resources to support fluency practices and reinforce therapy goals in the home environment.
• Partnered with multidisciplinary teams, including occupational and physical therapists, to develop comprehensive treatment plans for children with co-occurring conditions.
• Conducted parent and family education sessions, increasing awareness of fluency techniques and fostering an understanding of how to support children with fluency challenges.
• Utilized play-based and child-centered therapy approaches to engage young children with fluency disorders, creating a positive, supportive environment for skill development.
• Monitored each child’s progress, adjusting therapy approaches as needed to meet evolving goals and ensure measurable improvements in fluency and overall communication.

• Conducted comprehensive speech and language assessments for monolingual English and Spanish-speaking children across clinical and school environments, ensuring culturally and linguistically appropriate evaluations.
• Developed individualized therapy plans addressing a wide range of communication disorders, including articulation, language delays, fluency, and social communication, tailored to each child’s language background.
• Provided bilingual education and guidance to caregivers in both English and Spanish, offering strategies to support language development at home and encouraging active family involvement in therapy.
• Collaborated with school-based educators and clinical staff to align therapy goals with academic expectations, supporting each child’s success across settings.
• Delivered speech and language interventions using evidence-based approaches, adapting strategies to meet the developmental needs and linguistic context of each client.
• Conducted classroom observations and screenings to identify children in need of speech and language support, collaborating with school staff to implement effective interventions.

• Provided speech-language assessment and intervention for a diverse caseload of pediatric clients, addressing articulation, language delays, fluency, and social communication disorders.
• Designed and implemented individualized therapy plans tailored to the linguistic and cultural needs of Spanish-speaking clients and their families.
• Delivered parent coaching and education in Spanish to empower caregivers to support language development and communication strategies at home.

• Provided speech-language therapy services to children from Spanish-speaking families, addressing communication challenges in predominantly English-speaking environments.
• Conducted thorough evaluations and developed individualized therapy plans to support articulation, language development, and social communication skills.
• Delivered culturally responsive interventions, ensuring therapy aligned with the linguistic and cultural context of Spanish-speaking families.
• Collaborated with caregivers to bridge communication gaps, offering education and strategies in Spanish to support their child’s progress at home.

• Provided speech-language therapy services to elementary school students from diverse linguistic and cultural backgrounds in Beltsville, MD.
• Conducted comprehensive evaluations and developed individualized education plans (IEPs) to address a range of communication disorders, including articulation, language delays, and social communication challenges.
• Delivered bilingual and culturally responsive interventions, ensuring accessibility and effectiveness for students from various language backgrounds.
• Collaborated with teachers, parents, and school staff to support students’ academic and social success through targeted communication goals.
• Facilitated parent-teacher communication to promote understanding of speech and language development in multilingual settings.
• Maintained accurate documentation and progress reports in compliance with school and state guidelines.
• Supported inclusive practices by integrating speech-language strategies into classroom activities and fostering collaboration with educators.