Viviana Machado Lopez
Barceloneta
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Farmacia Elda
10.2022 - 03.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Associate
Burger King
01.2022 - 09.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Trained and mentored junior staff on customer service strategies and techniques.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Cleaned and maintained kitchen equipment regularly.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Provided support to crew members, facilitating quick food preparation and delivery.
Sandwich Artist
SUBWAY®Restaurants
02.2021 - 09.2021
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
Associate Degree - Echocardiography
Atenas College
Manati, Puerto Rico07.2019
Skills
- Team Collaboration
- Adaptability
- Multitasking
- Positive Attitude
- Bilingual
- Problem Solving
- Attention to Detail
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Customer Service Associate
Farmacia Elda
10.2022 - 03.2023
Associate
Burger King
01.2022 - 09.2022
Sandwich Artist
SUBWAY®Restaurants
02.2021 - 09.2021
Associate Degree - Echocardiography
Atenas College
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