Summary
Overview
Work History
Education
Skills
Certification
Cosmetology
Timeline
Generic

Wanda Mendez

Rio Grande

Summary

Dynamic and client-focused professional with expertise in hair styling techniques and relationship building, honed at Mandara Spa. Successfully increased salon revenue by upselling services and products. Quick learner with a proven track record of enhancing client satisfaction through personalized consultations and exceptional service delivery. Professional, friendly and very eager to please clients and sunny disposition. Highly motivated to exceed expectations and foster client loyalty.

Overview

2005
2005
years of professional experience
1
1
Certification

Work History

Hairstylist

Mandara Spa
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Resolved guest complaints about service or style.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.

Nail Technician

Manadar Spa
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Communicated effectively with management concerning important customer issues.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Maintained clean and sanitized workstation, ensuring safe environment for clients.
  • Conducted inventory management efficiently, ensuring availability of all necessary nail care supplies.
  • Educated clients on benefits of regular nail care, fostering loyalty and repeat business.
  • Improved client retention with exceptional customer service and follow-up care advice.
  • Implemented effective sterilization and disinfection practices, minimizing health risks for clients.
  • Adapted quickly to new nail care technologies and products, offering clients cutting-edge services.
  • Provided high-quality manicure and pedicure services to maintain client loyalty.
  • Enhanced salon revenue with introduction of upselling techniques for premium nail care products.
  • Fostered relaxing and welcoming atmosphere, contributing to overall positive client experiences.
  • Cleaned and sanitized tools and equipment before each client.

Housekeeper

Le Spa
03.1996 - 06.2004
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Resolved guest complaints about service or style.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.

Education

Certificate - Make Up Application

Karishna Nicole Make Up Artist
07.2022

GED - Cosmetology

Instituto De Banca Y Comercio
Fajardo
10.2005

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Relationship building and management
  • Highly motivated self-starter
  • Men and women haircuts
  • Scalp treatments
  • Bridal makeup application
  • Makeup application
  • Endurance

Certification

Cosmetology certification from Instituto de Banco Y Commercio

Cosmetology

Instituto de Banco y Commercio

Timeline

Housekeeper

Le Spa
03.1996 - 06.2004

Hairstylist

Mandara Spa

Nail Technician

Manadar Spa

Certificate - Make Up Application

Karishna Nicole Make Up Artist

GED - Cosmetology

Instituto De Banca Y Comercio

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Wanda Mendez