WANDA SANTIAGO
Naguabo
Summary
Accomplished Secretary Coordinator and Head Cashier Supervisor with a proven track record in office administration and customer service excellence at Supremo Food Market. Expert in document management and meeting coordination, enhancing productivity by 30%. Skilled in empathetic customer engagement and adept at leading teams to exceed business objectives.
Overview
4
4
years of professional experience
Work History
Secretary Coordinator
Head Cashier Supervisor
Supremo Food Market
Irvington, New Jersey
01.2023 - 08.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Cashier
El Rey Supermarket
Elizabeth, New Jersey
04.2020 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Rafael Rocca
Naguabo, Puerto Rico06.1994
Skills
- Data entry proficiency
- Document Management
- Calendar Management
- Report Preparation
- Office Administration
- Document Preparation
- Meeting Scheduling
- Meeting Coordination
Timeline
Head Cashier Supervisor
Supremo Food Market
01.2023 - 08.2024
Cashier
El Rey Supermarket
04.2020 - 12.2022
Secretary Coordinator
High School Diploma -
Rafael Rocca