Wandaly Guzman
Quebradillas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Materiel Management
Puerto Rico Air National Guard
10.2013 - Current
- Manages item and monetary accounting, inventory control, financial planning and warehousing functions.
- Performs operations involved in storage inspection, and identification of property.
- Performs inventories and ensures timely correction of discrepancies. Inspects and evaluates inventory management activities.
- Stores, issues, ships and transfers property.
- Controls and issues bench stock property.
Customer Service Associate
Sam's Club
11.2009 - 11.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Certificates - Materiel Management (Logistic)
College Of The Air Force
Langley AFB, San Antonio TX.04.2015
Skills
- Equipment Management
- Downstacking Management
- Stock Replenishment
- Correcting Discrepancies
- Inventory Control
- Merchandise Orders and Exchanges
- Safe Work Practices
- Process Transactions
- Understanding Customer Needs
- Calm and Professional Under Pressure
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Materiel Management
Puerto Rico Air National Guard
10.2013 - Current
Customer Service Associate
Sam's Club
11.2009 - 11.2015
Certificates - Materiel Management (Logistic)
College Of The Air Force
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