Widalys Otero
Humacao
Summary
Detail-oriented, dependable and quick-learning team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.
Overview
3
3
years of professional experience
Work History
Operator
Becton Dickinson, BD, Global Healthcare
02.2022 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Provided on-the-job training to newly hired workers and team members.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Customer Service Cashier
Frutella's
09.2021 - 01.2022
- Maintained clean and organized workspace, promoting welcoming environment for customers.
- Actively listened to customers, handled concerns quickly.
- Answered product questions using knowledge of sales and store promotions.
- Processed customer orders and accurately handled payment transactions.
Computer Science Intern
Universidad Interamericana De Puerto Rico
08.2021 - 09.2021
- Managed software installations and upgrades, maintaining optimal system functionality at all times.
- Enhanced system performance by troubleshooting hardware and software issues.
- Supported end-users with technical assistance, resulting in reduced downtime and increased productivity.
- Maintained up-to-date inventory records for all IT assets, allowing for efficient management and tracking of resources.
- Assisted in the development of IT projects, contributing to successful project completion within deadlines.
Education
Bachelor of Science - Computer Installation And Repair Technology
Universidad Interamericana De Puerto Rico
Fajardo, Puerto Rico06.2022
High School Diploma -
Escuela Vocacional Manuel Mediavilla Negron
Humacao, Puerto Rico05.2017
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Software Installation
- Network configuration
- Customer Satisfaction
- Reliability and punctuality
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Operator
Becton Dickinson, BD, Global Healthcare
02.2022 - Current
Customer Service Cashier
Frutella's
09.2021 - 01.2022
Computer Science Intern
Universidad Interamericana De Puerto Rico
08.2021 - 09.2021
Bachelor of Science - Computer Installation And Repair Technology
Universidad Interamericana De Puerto Rico
High School Diploma -
Escuela Vocacional Manuel Mediavilla Negron
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