Wilfredo Alicea Caraballo
Guaynabo
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Owner/Operator Truck Driver
Allied Logistics
02.2008 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maximized load safety by balancing, securing, and weighing products.
- Verified contents of inventory loads against Bills of Lading.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Managed day-to-day business operations
- Operated with safety and skill to avoid accidents and delays
Store Manager
Golf USA
10.2004 - 02.2007
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed inventory control, cash control, and store opening and closing procedures
Education
Associate Degree in Administration -
Interamerican University
Cupey, Puerto RicoSkills
- Trip Planning
- Vehicle Maintenance
- Loading and Unloading Coordination
- Maintain Regulatory Compliance
- Paperwork Coordination
- Adjusting Routes
- Planning Abilities
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Owner/Operator Truck Driver
Allied Logistics
02.2008 - Current
Store Manager
Golf USA
10.2004 - 02.2007
Associate Degree in Administration -
Interamerican University
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