William Cruz Serrano
Bayamón
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
REGISTERED NURSE
DEPARTAMENTO DE EDUCACION DE PUERTO RICO
08.2020 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Served as a resource for faculty and staff by providing training on first aid, CPR, and other health-related topics.
- Facilitated early detection of health issues by conducting routine screenings for vision, hearing, scoliosis, among others.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Provided crisis intervention services during emergencies or critical incidents at school events or activities outside of normal hours when necessary.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
REGISTERED NURSE
MANPOWER
06.2021 - 05.2023
- Improved patient outcomes by developing and implementing individualized care plans for critically ill patients.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Education
Bachelor of Science - Nursing
Universidad Central De Bayamón
Bayamón, Puerto Rico06.2015
Skills
- Wound Care
- Case Management
- Medical Assessment
- Disease Prevention
- Licensed RN
- Lab Result Interpretation
- Care Planning
- Vaccine Administration
- Data Collection
- Home Care
- Emergency Care
- Medication and IV Administration
Certification
CPR, ACLS
Languages
Spanish
Native or Bilingual
English
Professional Working
References
References available upon request.
Timeline
REGISTERED NURSE
MANPOWER
06.2021 - 05.2023
REGISTERED NURSE
DEPARTAMENTO DE EDUCACION DE PUERTO RICO
08.2020 - Current
Bachelor of Science - Nursing
Universidad Central De Bayamón
CPR, ACLS
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